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Symantec Scan Engine: make SMTP notifications more granular

Created: 17 Nov 2010
lockdown wizard's picture
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Symantec Scan Engine offers the option to send SMTP notifications.

Available levels are:

- None

- Error

- Outbreak

- Warning

- Information

 

An "Infection found" falls under the "Warning" level, as are e.g. "Definitions rollback", "Container violation found" etc.

Currently it is not possible to distinguish between an "Infection found" event and a "Container violation found" event, but some customers have expressed the wish to be alerted when only one (1) virus is found but not for Container violations or other events in the "Warning" category.

An "Infection found" event and a "Container violation found" event are considered to be events of a different severity.

Can this be considered for a next release? E.g. would it be possible to make the SMTP alerting more granular?

Thanks!