Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

Uninstall option from SEPM

Created: 02 Aug 2009 • Updated: 01 May 2010 | 13 comments
Peterpan's picture
28 Agree
0 Disagree
+28 28 Votes
Login to vote
Status: Reviewed

Most of the encountered issue in our company are corrupted SEP clients like SMC.exe cmc.exe rtvscan.exe etc I dont know why it became corrupted maybe there i some conflict between SEP and other application install in the workstation, I believe this is corrupted because it keeps on prompting on the screen, to resolve this we are about to visit the user just to uninstall then reinstall the SEP client to that machine everytime the problem recur, my idea is why dont you include the uninstall option from the SEPM server so that we can remotely uninstall then reinstall the SEP client it will lessen the admin intervention between client and it should be silently uninstall then reinstall. thanks

Comments 13 CommentsJump to latest comment

bethlogs's picture

Addtional idea if they can include also the repair option it would be nice.

+1
Login to vote
ben_cSEPticons_secured's picture

great idea!!! yeah why not include that in the future build of SEPM.

+1
Login to vote
Jeremy Dundon's picture

The Competetive Uninstall tool found on CD2 can be used to remotely uninstall clients.

CD2\Tools\CompetitiveUninstall\SEPUninstaller\

There is a readme.txt with full instructions there.

+3
Login to vote
Peterpan's picture

IF it is available why dont they integrate the uninstaller to the SEPM like migration and deployment wizard.

:-)

+1
Login to vote
Nourbakhsh's picture

Hello everybody,
As you know, most Antiviruses have the Remote Installation Option & so, this is necessary for Symantec when you Compare them together.
I think that, Symantec's technical team, should think about this feature, because this is a missing option now.  :-(

0
Login to vote
bbastos's picture

It is unbelievable that a tool of this size has no integrated options to remote remove and reinstall. Most corporate antivirus has this option integrated. The idea of corporate antivirus is to minimize the work of the administrator. And the lack of this feature will hand back to this idea. Symantec is taking a long time to integrate this feature in SEPM.  This type of thing is important when choosing an Antivirus solution.

0
Login to vote
Jeremy Dundon's picture

Please see my above post for instructions. 

0
Login to vote
bbastos's picture

But it is not integrated into the Console. In other Antivirus solutions, with just one click you can perform the removal of the client through the management console. As simple as the installation of a client.

What prevents the implementation of this feature in the console?

0
Login to vote
Jeremy Dundon's picture

But the tool is available while we wait for it to be integrated into the console.

+1
Login to vote
bbastos's picture

Important to know that Symantec is aware of this inconvenience. More important is to act on the problem. The implementation of this feature is planned for the next SEP version?

0
Login to vote
AravindKM's picture

 

It is a good idea. In SEPM console we should be able to remove SEP software from clients PCs .In console if we select client/clients we should get uninstall option.

Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind

0
Login to vote
Int3rn3t's picture

there should be a right click and un-install option from SEPM...or we should be able to push cleanwipe remotely from SEPM.

0
Login to vote
dee mcclanahan's picture

Agree, the inability to have your own software uninstalled is a travesty of programming.  It ruins your reputation.

0
Login to vote