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Useful information when we move the cursor on the SEP icon in the system tray

Created: 22 Dec 2010 • Updated: 15 Apr 2013 | 18 comments
sandeep_sali's picture
110 Agree
2 Disagree
+108 112 Votes
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Status: Reviewed

When we move the mouse pointer or cursor on the Symantec Endpoint Protection icon in the system tray we get the following information.

However it would be great if we can see the below information when we move the mouse pointer or cursor on the Symantec Endpoint Protection icon in the system tray. If this is possible, we need not open the SEP console for viewing the below information.

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Pawel Lakomski's picture

Good idea!

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Cheers,

Symantec Technical Specialist
Symantec Certified Specialist
MCP & MCITP
Cisco Certified Network Associate
Citrix Certified Administrator

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MaRRuT@CC's picture

a small thumb with the window would be enough to see all the stuff though...

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PrimeInc's picture

This would be great.   We have the GUI locked down with a password.   Unless you know the password, you can't view this info.

It would be great to add that info, even if it's just a text popup.  

I'd also like to see a right click menu option for "Update Now" which our locked down users could select.  But that's another request, eh?

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cable mite's picture

My previous antivirus had this feature and it was really useful to get status at a glance.

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MR99 will fix it all.

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xlloyd's picture

I agree...it'd be 4 or 5 lines at most and have info on each of those 3 modules, and probably one for the date of the last scan/signature update or something

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JimW's picture

The idea with the icon is that if one feature is disabled then the icon changes. I understand the need though. It is a good request.

Jim Waggoner Director Product Management, Symantec Endpoint Protection, Enterprise Security Group, Symantec

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MusicMan1's picture

It would also be nice to be able to allow notifications to pop-up from the systemtray icon without having to enable ballon tips in the registry, as we have that turned off by default in group policy to avoid unnecessary info on the screen, which in turn generates calls to our help desk.

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sailesh chityala's picture

Symantec should provide ...

It is not only a good request a great request..

it will be most helpful for customer support.

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yang_zhang's picture

Good! This will be a nice feature, our customer will like this.

Now, we are developing a additional application to display some information and state of the SEP client, if the SEP client can show more information in the system tray, it's unnecessary for us to develop this application.

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Dushan Gomez's picture

That'd be a good idea because at the moment it is not easy to know the current status of AV client, unless we are opening it by double clicking.

Dushan Gomez
IT Manager
VCP 4 and 5 | MCITP Exchange Server | MCTS SharePoint Server | MCP Windows XP

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deepak.vasudevan's picture

I have the following thoughts on this feature:

  • It should be a user-preference feature because system tray discovery might be processor-intensive and may be challenging on slow systems.
  • If the Live Update is old you can include some information to notify the user that an update is pending (a number of other AV vendors like MSE does that)
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dcats's picture

Good idea, but it should be possible to configure/disable it.

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Srikanth_Subra's picture

Good idea..

Thanks & Regards,

 Srikanth.S

"Defeat the Defeat before the Defeat Defeats you"
(Swami Vivekananda)

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kishorilal1986's picture

Hi Sandip,

I also agree with u, Nice idea.

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John Santana's picture

Yes I agree.

Kind regards,

John Santana
IT Professional

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Please be nice to me as I'm newbie in this forum.

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