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On VCS Windows the HAD / engine log does not provide good troubleshooting information
Tomer Gurantz
August 19th, 2009
Filed under: Cluster Server, Storage Foundation for Windows, Reporting, Already Offered, Storage Management, Clustering and Replication
1 Agree, 0 Disagree
Status:
Already Offered
On VCS UNIX the engine_A.log provides highly useful information, e.g. if an IP address already exists on the network, the IP resource in VCS will not bring it up due to duplicate IP addresses. You will see the following message in the engine_A.log:
2009/08/20 16:35:08 VCS NOTICE V-16-1-10301 Initiating Online of Resource ip2 (Owner: unknown, Group: ip2sg) on System train11
2009/08/20 16:35:08 VCS WARNING V-16-10001-4005 (train11) IP:ip2:online:Address 192.168.27.141 already exists: Resource will not go ONLINE
On VCS Windows with this same issue, the only messages are around the fault, but nothing to do with why:
2009/08/20 14:30:27 VCS NOTICE V-16-1-10301 Initiating Online of Resource ip1 (Owner: unknown, Group: ipSG) on System PCTRAIN01
2009/08/20 14:32:28 VCS ERROR V-16-2-13066 (PCTRAIN01) Agent is calling clean for resource(ip1) because the resource is not up even after online completed.
As it turns out, more information can be gleaned from the Event logs (which do mention the IP conflict), however it is curious that the engine log doesn't provide such information.
Not sure about VCS UNIX but
Not sure about VCS UNIX but SFW HA / VCS for Windows actually have a separate log file for each agent. (Agent logs)
So instead of logging all the reasons why it failed to online in the engine_A.txt log, it will log the IP resource failure in more detail in the IP_A.txt log.
This is the same for any resource type (agents). If MountV resource fails / faults, it will log the reason in Mountv_A.txt and not in the engine log.
Please mark my post as solution to help others also if it resolved your issue. =)
Follow up from Product
Follow up from Product Management: As Jay mentioned above, the information is offered through the agent logs. Please let us know if there's additional info that you're looking for.
Best,
Kimberley
~ Community Manager
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