Video Screencast Help
Search Video Help Close Back
to help
New in the Rewards Catalog: Vouchers for "Symantec Technical Specialist" and "Symantec Certified Specialist" exams.

Voting from visitors those are not registered users of symantec connect.

Created: 27 May 2009 | 8 comments
Pravs's picture
17 Agree
8 Disagree
+9 25 Votes
Login to vote

Well, Idea behind this idea (lol) came from the fact that many of the visitors found the contents of our connect using google and they might not have the login on connect. Still, they feel that contents were really helpful to them.

I saw in other forums, that you can rate the articles (like in microsoft kb they ask how useful it was for you on rating of 1 to 5). similar options can be enabled here for visitors. they can vote on the articles/blogs/forums/comments by saying thumbs up/down. IMO, it will be an actual measure of how useful that article/comment was.

now, comes the question, how you can stop fake voting? perhaps, by the means of IP information. A visitor can't vote more than once from the same IP adress. just my 2 cents.

Comments

MitchR's picture
27
May
2009
4 Votes +4
Login to vote

Interesting, but the fake

Interesting, but the fake voting and spam bot side effects are a non-trivial problem.
I'd say implement this only if there's some CAPTCHA or other filter in place.

Mark this post as the solution, and have good luck for 7 years.
Forget to mark this as the solution, and tomorrow your server will crash.

Pascal.KOTTE at BECHTLE's picture
01
Jun
2009
1 Vote -1
Login to vote

Yep - "anonymous" voting should only be a separated counter

I agree MitchR, not easy to manage & lower the signification/value of the vote himself. If you implment this idea, I just suggest you separate a counter for "anonymous" votes.

~Pascal @ Bechtle~ Do you speak French? Et utilisez Altiris: venez nous rejoindre sur le GUASF&l

mon_raralio's picture
02
Jun
2009
0 Votes 0
Login to vote

Yeah, this idea is prone to

Yeah, this idea is prone to spamming/botting. And I don't like Captchas. Maybe anonymous users would just add these to Stumble or Digg. :D
And maybe they'll also stumble onto the rewards page and sign up.

“Your most unhappy customers are your greatest source of learning.”

Rob Muller's picture
08
Jul
2009
2 Votes +2
Login to vote

Captcha's and the like

If the captcha is simple enough I don't see why it'd be such a big deal. Even if not everyone uses the captcha, some would. And we'd still be getting the benefit of this suggestion, more feedback.

Isn't that the point of the whole point system in the first place? To get more feedback? More community involvement? If a customer doesnt' feel like registering an account, but can still interact in small ways, maybe they'll be more inclined to stick around. maybe they'll use the site more often, and maybe they'll even change their mind later as they get more involved.

I like this idea.

Though I pose the question, do you get points for anonymous votes on your idea/article/whatever ?

Backup Exec 11d
Version 11.0 Rev. 6235
Windows SBS 2003 SP2
Dell Server P2600

Pravs's picture
10
Jul
2009
6 Votes +4
Login to vote

thanks Rob for your opinion.

thanks Rob for your opinion. totaly agree on this.
On points on anonymous votes, I really don't care. This thumbs up/down approach is to know how useful the particulat post/article/blog etc. was. It also gives a better indication of what our reader wants to read at the first place. It will definatly help me next time to write some thing more relevant to the users and I won't talk or invest my all time on those all technical Jargons that only 2 guys are going to read. I would like to write some thing that is more useful to 100's of our readers.

Praveen

"Just one person saying to me, “You’ve made my day!” makes my day."

Nikky's picture
10
Jul
2009
4 Votes +4
Login to vote

I am in favor of this. Rob

I am in favor of this. Rob pointed correctly, it may attract folks to come back again. perhaps just to see how many votes that articles have now :P

Vikram Kumar-SAV to SEP's picture
29
Aug
2009
0 Votes 0
Login to vote

 I would agree...that

 I would agree...that visitors should atleast have the power to vote...It doesn't mind if we get or don't get points from visitors. But the value of a post increases where everybody can vote..It will also be easier to find helpful and quality solutions,blogs,articles easily.

Kevin M.'s picture
29
Aug
2009
1 Vote +1
Login to vote

The problem is cheaters

Sorry to be so blunt.

I agree in concept with your proposal. Allowing anonymous users to vote would encourage voting and might give us a better idea of which articles are useful which are not.

But, with our system we reward authors of positively voted submissions with reward points. What's to keep a user (or group of employees) from posting an article, logging out, and voting on the article to earn points?