Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

The ability to share control of a pcAnywhere session with a second remote would have benefit

Created: 26 Apr 2011 | 3 comments
ICHCB's picture
7 Agree
0 Disagree
+7 7 Votes
Login to vote

The ability to share control of a pcAnywhere session with a second remote would have benefit.  Currently if you need an admin to perform a function that the help desk doesn't have rights to the admin has to connect to the helpdesks remote and control their system.   Doing a daisy chain and the performance is poor and this probably isn't supported.    What would be helpful is if helpdesk needs to request an admin's help they could have the admin join them by connecting to the same host and take ownership of the host.    And then when the admin is done they could then pass control back to the helpdesk.    

Currently the conference option is to limited and doesn't support this option. 

Thanks.

Comments 3 CommentsJump to latest comment

jpellet2's picture

I agree. There are other products on the market that can do this and even Apple Remote Desktop which remains unchanged for the past 5 years can do this (yes, it is mostly VNC but still). This is pretty much one of the only additional features for PCAnywhere that I can think of. There is one other but I can post that separately.

0
Login to vote
ADIT's picture

Tandem would be the correct terminology.

I have a green screen application that allow this.  It's definately a missing feature.

0
Login to vote
ehsu's picture

The ability to host multiple connected sessions is strongly desirable.

0
Login to vote