Video Screencast Help

Allow Change Templates to affect the Change Plan Type, CAB and Implementer

Created: 01 Jul 2013
Lark's picture
4 Agree
0 Disagree
+4 4 Votes
Login to vote
Currently, change templates allow you to set the Risk Score, Risk Assessment, Implementation Costs and Implementation plans for a change ticket.
 
To really make templates useful they should also allow you to pre-set the Change Plan Type, CAB and Implementer in the "Approve/Deny Change Plan" task workflow.  These could still be changed but would guide the approver to agreed settings for that template.