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Backup multiple servers in one job to one tape. Backup exec 2012

Created: 26 Mar 2012 | 71 comments
Backupuser2345's picture
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The functionality within backup exec 2012 for creating backup jobs for more than one server has disappeared.

Before in backup exec 2010 you could backup two servers in one job to one tape. Now the software creates a job for each server and you have to set it to append to the tape as to be careful not to erase the first server you have just backed up. Which means before you could have 20 servers in 10 jobs. Now you need 20 jobs for the 20 servers

· I would like to see the faculty of backing up several servers in one job to return as it very handy and practical. Hopefully a service pack will be released provide this functionality

 

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CraigV's picture

...you're able to do this by adding backups of servers together in 1 job. This should be explained in the Admin Guide.

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

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Alv. Inf. Services's picture

Agreed.  If CraigV or anyone else can save us a trip through the 1300+ page Admin Guide (or even point us to a page) that lets us know how we can put multiple servers in 1 job in 2012 we'd appreciate it!

It sure seems this functionality has been totally removed and the "auto convert" of my jobs from 2010 R2 to 2012 needs to at least be tweaked to make them all Append jobs instead of Overwrite, plus I'll need to manually erase tapes when I bring them back in my cycle to overwrite them?

I'm starting to work my way through the obscenely long manual to find out how to do what used to be easy again - but right now it doesn't look promising.  I'm about 1 week away from throwing the whole thing away, reformatting the server, and reinstalling 2010 R2 until 2012 can "just work".

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BigDiezel's picture

Really? Because when I tried to group the servers together to do exactly what you are saying, the (seperate) jobs all tried to run together and all the backups failed! I've sinec stopped wasting my time trying to set this up and rolled back to 2010 R3. This is complete "miss" in my opinion and something that Symantec should rectify. Why change the UI? Your not MS and the previous UI's were fine. What you have created is a unorganised choatic mess. The same can be said of the new "logic" of the backup jobs.

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Jack Bolsen's picture

No, you can't do it. One job for me will run and despite the fact that I have made a media set in which the jobs are appendable the job fails. Your admin guide is the size of a George R.R. Martin novel.

Frankly, I can't believe the design team figured that no one would ever want to run a backup of more than one server at a time. This is the last Symantec product I ever buy.

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gazanferb's picture

I have the scenario by where I am backing up VM's through BE2012 through my vCenter server in one job with partially selected VM's. I would like to have the ability to also backup a linux server and my media server in the same job. however this is not possible.

I have a full VM backup that goes to disk and then a duplicate job that runs to tape. In saying this with this new version i would need to create another job to backup my linux server for example and then go to disk and then to tape. I would like to use the same tape that i have for that day. As I have a 20 day daily tape rotation and all the data that gets backed up on that day i need to have it sit on that daily tape not spread over different tapes.

I am told the only this would work is if I create seperate paritions for each tape allocated in my daily tape media sets and play with the time scheduling and append settings for the additional jobs to sit on the one tape. I dont believe this is a very practical way of doing things.

BE2010 had this ability and worked a treat, i had one job that backed up all my data via vmware and the agents and then went to disk and then to tape for my dailys and then another duplicate for my monthly tapes and even had a duplicate for my yearlys.

Regards

Gaz

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Backupuser2345's picture

Hi CraigV

 

Can you explain more on how to add servers together in one job?

 

Regards

Alan

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Sraban's picture

You would not be able to do it like you used to in BE2010 and previous version. BE 2012 is server centric backup software. But there is an workaround.. Though not similar like old version. You may use the grouping method to backup multiple server with similar settings..

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Guten's picture

Can some one please tell me why this has been changed?????

Isn´t it normal to backup several server from one main server?

Can any one here explain then how to backup more then one server to one tape!!

I am totally lost in the new look of 2012!!

I tried to talk to support via phone but the line was so bad i could only hear part of words!

I hate Backup Exec 2012!!!!!

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Alv. Inf. Services's picture

For combining backups to one tape.  I have it working now (I think).

https://www-secure.symantec.com/connect/blogs/view...

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Cornish's picture

How to backup multiple servers, with different selections, on one job:

Select all your servers and create the job.

Once the job has been created, right click on a server and select edit backup.

Then you will beable to edit the selection just for that server.

Hope this helps.

 

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covcol's picture

Cornish, after you create the muiltiple server backup job and customize each servers backup selection, how do you add an additional server to the backup? The only way I could see is to create a completly new multi-server backup and then manually edit each servers selection list. This could get ridiculous if you have any number of servers at all and DO NOT want to backup the entire server.

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mustcavbullet's picture

I only have 4 and this seems like it will work. My issue is when I start a new backup, I let that be an overwrite, the rest I append and keep for 2 weeks, where append is for 6 days.

This has been a pain but we should have the ability to add a servers as a job, then move the critera such as system state, mail boxes, and others. I have been runing these backups to an external drive, then during the day, I backup the individual backups to the tape in one job. I just started about thinking of doing this.

any suggestions?

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CraigV's picture

Hi,

 

Best to open up a support query by clicking the link below:

https://www-secure.symantec.com/connect/backup-and-recovery/forums/backup-exec

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

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thuizy's picture

I do not know what Symantec is trying to achieve here.

Have to set append / overwrite for every server.

If I change accidently the starting time and makes my first serverjob last it overwrites all my previous backups ??

How to set the consecutive serverjob starting times ?

This looks horrible to me.

Will keep digging into it but we use BE as a solid easy backup system.

Have already spent way to much time figuring this out.

 

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THQ's picture

Can't believe that we are all having this issue with BE 2012.  What in the world is Symantec thinking to take something that was simple for years and make it into something really bad???

It was so easy to back up multiple servers in one job before, now there's one job per server as well as we need to ensure that each job do not overwrite the others...  

Symantec, if you are listening, I don't want workarounds.  Why should we put up with that crap?  I already wasted a lot of time trying to make this work like it did in 2010.

You want to help improve our lives?  Put out a patch to allow us to do backup of multiple servers.

 

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Kiran Bandi's picture

Next release will have the option to backup more than one server in a single job: https://www-secure.symantec.com/connect/forums/abi...

....and i can understand the level of frustation you are in, but it is always important to maintain dignity while writing in forums.

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patg's picture

what are y ou talking about 'dignity while writing in forums'????  THQ said nothing disparaging......I personally thought he should have blasted symantec more......they deserved it.   please keep it real

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1kcroyalsfan's picture

I'm with you, the new interface on this product is terrible and most of the features that made Backup Exec worth using are gone. I have multiple problems with multi server, media groups, Exchange backup, etc. Why change something that works fine just because you want to be different?

I'd like to know if the keys that I bought for this 2012 product can be converted so that I can just install 2010 R3 and have my dependable server backup working again.

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Kelvin.uk's picture

I'd also like to be able to backup multpile servers and selected VM's in our Hyper-V cluster in the SAME job.

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BigDiezel's picture

I have to agree that Symantec have completely ruined a great product - Backup Exec 2010 was easy to use, set up jobs etc. 2012 is a complete mess. I hate the UI, the job setup and everything else. Mulitple jobs, and mulitple email alerts. There is no logic to the way they have done this. Trying to setup a simple Exchange 2010 DAG backup as a single job, and then my Files / System States as other jobs, and 2012 refuses to do this! Runs the Exchange server backup as two backups, and then kicks my tape out and all my other jobs fail! Annoying. I've already uninstalled it and tried to go back to 2010 R3, but I couldn't because the license files. I'm kicking myself for installing this cr**py software.

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timstumbo's picture

I was able to go into the server list and select multiple servers then select backup. This creates a new job with multiple servers and their selections. I have not ran the job yet though to confirm that it works.

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jimmydarmody's picture

Symantec are you listening???? We dont like your new product. Really. We dont like it at all. Please change it or you will be loosing a 10 year customer.

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patg's picture

I agree......in thier infinite wisdom they told me that in BE2010 if a 'job' failed you lost all your data in the job....well i lost it then.   I guess the brain child thought 100+ jobs are better than 2 or 3 jobs.....and oh yeah did they tell you the designer never used the application before.....

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Drew Meyer's picture

Jimmy, sorry for the frustration. Keep an eye on the Backup Exec blog for news in the next few weeks, or follow our Twitter accounts.

Director of Marketing, NetBackup
@DrewMeyerSYMC

 

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PackMatt73's picture

Jimmy -

I am going to PM you my direct contact information if you would like to discuss this deeper.  Also, you can find me at @PackMatt73 & the official Backup Exec feed is @BackupExec

Please drop me a line at your convenience.

Matt Stephenson

Product Marketing Mgr

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KJW281's picture

I just updated a client with multiple servers to Backup Exec 2012 and found this thread trying to find out how to add multiple servers in a single job.  I've been a Backup Exec reseller for over 12 years and just assumed it would be easy to do like the previous versions.  I had almost no idea what I was looking when I started 2012.  What the heck?  Who designed this interface?  I'm also a Dell reseller and have been advised to drop Symantec and go with Dell AppAssure.  Things like this which is why Symantec loses business.  Combine with an Endpoint case I've now been dealing with (which has still not been resolved after more than three weeks (it won't install)), and still no Backup Exec Windows 2012 support, words fail me.

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rcpr's picture

I totally agree with the point of this thread!!! 

I have been using BE for years and they have totally ripped it up to the point it is too much trouble to configure!  How do I simply backup my critical files on different servers in one job?  The UI designers have no clue about the real world business needs!!!  NONE!

I too will have to back out 2012 and re-install 2010. 

For lack of a better wway to put it - this is toal crap!

Thanks Symantec!

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Gary H2013's picture

Has this issue been corrected yet? this problem made us leave backup exec. but wondering if this is something that will change soon? 

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Drew Meyer's picture

Gary - we just announced the new beta for our next release, affecting both BE2010 and BE2012. It brings support for a number of new platforms as well as fixes and enhancements. It does NOT, however, bring back the multi-server jobs tool in the console. We will be addressing this but in a future release.

As you may have read this week, Symantec is making new commitments as a company to developing high quality software solutions. We've already made that shift in BE and are excited for you to try it out. The beta is delivered as a patch, so you can run it in production today and move seamlesly to the final release when it comes out.

Director of Marketing, NetBackup
@DrewMeyerSYMC

 

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Andrew Madsen's picture

So what happened to your old commitments? How are we to be certain that the new commitment does not go the way of the old commitments?

The above comments are not to be construed as an official stance of the company I work for; hell half the time they are not even an official stance for me.

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Drew Meyer's picture

When you are on top of the hill everyone is shooting at you, and many delight in the stumble of a giant. What matters more to us now is recovering the trust of customers that have been disappointed.

So, we've retrenched. As you can see from the top down there are new people, new objectives and a new commitment to customers, employees and shareholders (in that order). You'll have to give us time to prove it out, but you can catch a glimpse of the concrete steps we're taking by trying out the beta.

Director of Marketing, NetBackup
@DrewMeyerSYMC

 

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patg's picture

as suspected.......BE 2012 is the MS Vista of backup applications........

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Gary H2013's picture

With the amount of people that are unhappy with not being abel to back up more than one server in 1 job. on here and other websites and the bad reviews i am reciving about back up exec 2012 beacuse of this reason. why hasnt this issue been addressed. all i would say is that if this issue was no more i would be back with you and i can imagen that alot more people would do the same. 

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timstumbo's picture

Yeah, I just purchased Veeam as my primary backup software. I was sick of waiting on Symantec to fix this issue. They lost my business over it.

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Gary H2013's picture

Cool i will look into that one. Cheers.

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TM01's picture

This is the worst implementation I have ever seen for a backup software (GUI included).I switched back to 2010 R3 within hours.

Symantec: How could the most basic feature of backing up multiple servers in 1 job be removed? What possible logic can there be other to annoy the administrators?

Fix this ASAP or I will also drop this software without hessitation.

 

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Gary H2013's picture

As soon as you search backup multiple servers in one job into google or anything along thoes lines you are otherwelmed with Backup Exec 2012 and this problem. 

Its safe to say this is the biggist issue on 2012. 

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BackupUser1234's picture

We had to back out to Backup Exec 2010.  Our client has a RDX A8 system which we backed up multiple servers to a different RDX slot daily.  Unfortunately, when we upgraded to BE 2012, we ended up with over 24 backup jobs when originally we had 6 jobs.  We are currently evaluating other backup solutions.

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Armag's picture

Backup Exec 2012 is unacceptable.

Backup multiple servers it's a quizz and i don't have the time to solve it.

Also about 50 customers who i know.........

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MSGIT's picture

I had to take 25 jobs that backup 65 servers and turn them in to about 200.  This is totally unacceptable and one BIG nightmare!!!!!!!  The 2012 version of Backup Exec is no longer an enterprise level backup solution.  Looks like it is designed for home users and small shops with one or two servers.  I agree with most of the Backup Exec users on the forums that Backup Exec 2012 was not designed for us enterprise users and we will have to find a solution that is designed for enterprise use.  We had backup jobs that backed up different directories on multiple servers.  With 2012 the only way we can backup multiple servers in one job is to backup everything on every server.  With the terabytes of data we have, this job would take weeks to do.  Does Symantec have any plans to bring back the ability to backup multiple servers in one job????

 

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wpdtech's picture

What a waste of time and money! We updated from Backup Exec 10d to 2012 and I am shocked! I cannot have one job with multiple servers anymore. What a way to ruine the product! With old version I could backup certain folders on multiple servers as one job...good luck with 2012 version. There is no way we are updating Backup Exec on the 2nd server. Hopefully Symantec is listening and will fix this problem, otherwise we will have to drop Backup Exec as we did with Symantec Endpoint Protection!

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Sten Freund's picture

Same Problem here, we will switch to other backup products.

We have wait a lot of time for this and nothing came ..........

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Drew Meyer's picture

Everyone - beta starts in May, GA is in July. Read all about it here.

This will NOT address the multi-server job request you have. We do have some best practices to help with this and will be doing some Google+ Hangouts to help you adjust, and don't forget about the upgrade best practice guide here.

Customers and partners advised us that platform support took priority over all else - if we can't support Windows 2012 and vSphere, you can't stay in business. We've still got a plan to bring back the jobs monitor and multi-server jobs feature and I will share the dates with you as soon as they are solid.

This is not ideal and I appreciate your frustration. Our intention is to be open, clear and honest so you can plan, even if that means we must part company. Follow us here in Connect, or also in Spiceworks, Reddit. Google+ or Twitter to stay up to date and ask questions.

Director of Marketing, NetBackup
@DrewMeyerSYMC

 

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AlexR's picture

I unfortunately upgraded last night, I should have heeded the little warning Symantec puts on the install giving you a chance to roll back....can't be that bad I thought....Wrong!!!!

You can't backup multiple servers in a single job to a single tape!!! What were you thinking??? Are you serious??

Howb about instead of trying to write clever "We are at the top of the hill" analogies ... (you aren't stumbling BE2012 is tumbling end over end out of crontol down your hill" you write the job monitor and mutiple server to one job functionality back in!!.

BackupExec 2010 is fine and I'm rolling back, there is no way I'm upgrading any of our other clients.

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Onno M's picture

Rolled back in desparation after 3 weeks of continous problems at client site. How anyone could have signed off on releasing this version is beyond me....

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rcpr's picture

I was told last year that an upgrade would be available (soon) that restored the lost functions.  I was also asked to participate in the beta.  That was last year and I never heard back after volunteering. I guess Symantec has wrote us all off.  We purchased the new release and backed it off as soon as we figured it out (the hard way) that it DOESN'T WORK in the real world!!!!

We will be looking for an alternative product the next purchase.

Totally wrong way to run a business. But then, have you ever tried to reach their Help Desk without a contract?  Forget it!

 

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PackMatt73's picture

RCPR -

There have been considerable organizational changes since last summer.  Unfortunately, the promises made were beyond the scope of what we were able to deliver.  The new leadership has been focused on platform support above all else at the direction of our users.  As Drew mentioned earlier in this thread, other lost functionality will be returned, but it will not be in the coming SP.

I am sorry to hear that you have not heard from the beta team.  There is still time join if you wish.  You can sign up here.

 

I am available to speak with you (and all our users) about what is happening with Backup Exec.  In addition to the frequent updates on this blog from Drew, you can find us on Twitter, in Spiceworks and all over Connect doing our best to adress technical issues from our users.

Beyond traditional phone technical support, you can also work with our Web Based Tech Support Engineers.  You can reach out to us here in Connect or via Twitter

You can also follow the beta blog for updates on what is happening with the coming release of Backup

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Mick.S's picture

It seems to me that Symantec don't understand how wrong they have gotten this release (BE2012).  It's configuration and management is now so painfully difficult and cumbersome that I have highly enguaged associates that now refuse to work with the product.

We have been happily using Symantec products for 12-15 years but this current change is hard to bare!

As Drew pointed out, all focus is on MS Win2012 and VMware, however everyone I speak to dislikes the new interface including the inability to backup multiple servers.  As like others we too are now looking for an alternative, if your end users are not happy this should be the priority.  Once your end user moves on it is twice as hard to get them back!

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bfrey's picture

I can't believe Symantec has removed the capability to backup multiple servers to 1 job.  I just wasted a two days of work trying to figure this thing out.  Sort of makes buying the Remote Agent worthless in the real world.  While I see your point about platform support, it still doesn't answer the questions about a fix.  Without the fix, this product is basically worthless to me.  Very disappointing..... 

 

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MattRCD's picture

I installed BackupExec 2012 last October. I found out the hard way too that Symantec did away with being able to back-up multiple servers in one backup job. Like all other IT shops, we want our backups to piggy back onto the same tape. Our first night of backups on the new version here grabbed a tape for each server. It was a total mess. I found a way to piggy back onto the same set of tapes by Submitting the first job in my group to start on a new tape and each job after that to append to the tape.  I was able to accomplish this by this example. 

The first job in each group like I said starts on a new tape and here is an example of one of my groups, I start the first job at 12:00am which backs up the first sever in my group. The jobs after this i stagger them in one minute increments, 12:01, 12:02, 12:03, etc. I guess I could have started them all at 12:01 and would work too because they can only run one of the time because I assign all the jobs to use the same tape drive in the library. While these 20 servers are running, I have another group of jobs running on another tape drive in my library. 

Our backups are running smooth as can be. It’s a shame that a lot of IT shops didn’t give the product a chance and learn to use it. I too complained but made it work and never thought about rolling back, the product does work well and combined with the Symantec System Recovery product that we use, it’s a really nice system. I am also the Disaster Recovery Coordinator and our recent D/R test, we passed with flying colors. Our auditors were happy.

The thing I hated about running backupexec jobs in a group job, if one of the jobs had an issue, my group job would be tagged as FAILED although 19 of the servers backed up fine, This was always an issue with the auditors as I have to explain that the 20 servers didn't fail, it was just one server with an issue. I don't have that issue anymore, the auditors now see 40+ Successful Logs. If Symantec ever comes back with group jobs, I hope they can figure out a way to not tag my whole group as Failed in only one issue existed. I am for Symantec to return to groups jobs too but you can make the product work for you, it works well for me.

 

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