Video Screencast Help

Bug reporting

Created: 28 Jul 2014 • Updated: 29 Jul 2014
SteveDoughton's picture
0 Agree
0 Disagree
0 0 Votes
Login to vote

There should be a better way of reporting bugs.

I raised a support issue to report a bug, and was directed to report the bug as a feature request through Symantec Connect.

The scripts used by the support operators can not handle bugs.

It seems that bugs are unlikely to be found in a search  because there are no appropriate tags.

I suspect this is probably generic to all Symantec products, not just anti-virus.

A separate "report a bug" page is required.