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Bug reporting

Created: 28 Jul 2014 • Updated: 29 Jul 2014 | 1 comment
SteveDoughton's picture
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There should be a better way of reporting bugs.

I raised a support issue to report a bug, and was directed to report the bug as a feature request through Symantec Connect.

The scripts used by the support operators can not handle bugs.

It seems that bugs are unlikely to be found in a search  because there are no appropriate tags.

I suspect this is probably generic to all Symantec products, not just anti-virus.

A separate "report a bug" page is required.

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Chetan Savade's picture

Please contact secure@symantec.com if you feel you have discovered a security issue in a Symantec product.

A member of the Symantec Product Security team will contact you regarding your submission to coordinate any required response. Symantec strongly recommends using encrypted email for reporting vulnerability information to secure@symantec.com.  

Chetan Savade
Social Media Support Lead
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

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