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CABs should be templates - not fixed lists

Created: 21 Apr 2013 | 1 comment
Lark's picture
4 Agree
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Change approval can be a very complex process.  Sometimes a one or more people who are not usually part of a CAB are needed to approve certain changes.  While it would be possible to create a new CAB group each time this occurs this could rapidly generate a large number of CABs making it difficult to choose an appropriate CAB.
 
As an improvement, I propose CABs be treated as templates.  When submitting a change for approval, the change manager should have the option to select a CAB template and then add or remove other users or groups as needed.  Once set, these become the real CAB for that change ticket.

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Dan B's picture

Can we please have some feedback

Is this being considered or rejected?

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