Video Screencast Help

Call Home Network routing

Created: 19 Aug 2013
PascalBrunner's picture
2 Agree
0 Disagree
+2 2 Votes
Login to vote
Problem Description:
A lot of customers can not make use of call home due to security restrictions using the administrative interface eth0 to send data to symappmon.com. This is most often seen in bigger enterprise environments, but not only, where dedicated admin networks are used. Most of the time these are non-routed networks with no connectivity to the WWW, so we can under no circumstances enable call home and benefit from the callhome feature.

Enhancement Request:
There should be enough flexibility in the call home configuration to allow the customer choose the interface he would like to use for sending call home data instead of limiting it to eth0.