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Can we have IP Address agreement between the Activity Center and Resource Manager

Updated: 21 Feb 2012
QuietLeni's picture
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Dear Symantec,

I am trying to make a report of Computer Name, IP Address and Primary User for a manager. It is pretty simple, really because the fields are prety easy to find, etc, but there is a problem when we come to computers with multiple IP Addresses, such as Laptops and servers. It also happens with machines with VMWare installed.

The question is, which one do I use? I could get the IP Address of the first record in the Inv_AeX_AC_TCPIP table or I could get any of the Physical Ones, or I could take the Routable one?

I gave this question to my manager and he said that I needed to get the one that is shown in the Summary of the Altiris Console. So... ...guess what? I get a different IP Address for whether I go into the Activity Center or I go into the Resource Manager:

 

As you can see, the Activity Center (circled in blue) shows one IP Address and the Resource Manager (circled in red) shows a different one.

I have had a look at the data and I have found that the IP Address in the Activity Center is the only NIC with the Routable Flag set to "1":

SELECT * FROM Inv_Aex_AC_TCPIP WHERE Routable = 1The one in the Resource Manager is from the Inv_AeX_AC_TCPIP table which is identified as being Physical, which, in my case, is also the first NIC.

SELECT * FROM Inv_Aex_AC_TCPIP WHERE Physical = 1

Can we PLEASE have agreement between the Activity Center and the Resource Manager as to what the IP Address is for a machine with more than one IP Address?Kindest regards,QuietLeni