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Can we please keep a log of the application EXEs that need to be REMOVED from metering?

Created: 09 Oct 2012
QuietLeni's picture
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Dear Symantec,

When I meter an MSI-installed application using the Activity Center Policy-based metering, the MSI key files are automatically set for metering. Also, when another MSI-installed software component that is matched in also is metered, it includes all of the key files! In most cases, good!

However, I have some Adobe key files, such as the Acrobat Tray and other files that are set to run on start up. I need and try to EXCLUDE these files from metering, so that these files do not skew the metering results. However, the problem is that the NS.Nightly task then re-links the files to the Policy-based Application Metering policy and it IGNORES my changes!

Can you please keep a log of the application EXEs that need to be REMOVED from metering and NOT re-link them?

Kindest regards,

QuietLeni