Case sensitive keyword searching
Idea: Clearwell to include the capability to conduct case sensitive keyword searches.
At present, Symantec Clearwell eDiscovery Platform does not allow for case sensitive keyword searching. The inability to conduct a case sensitive keyword search was a significant challenge to completing a request for production. The request included the use of an acronym in all capital letters. Since the keyword acronym also was a common word, the results for the keyword were inflated with non-responsive documents.