Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

Customization action in automation rules

Created: 12 Jun 2012 | 1 comment
SahyeLP's picture
1 Agree
0 Disagree
+1 1 Vote
Login to vote

As talked with Symantec Engineer, there is no way to add more action in automation rules. So I think it wil be good if it let me add more action that i needed like in Helpdesk version 6.

Thanks,

Comments 1 CommentJump to latest comment

toomas's picture

Automation Rules will get a significant overhaul in the upcoming ServiceDesk 7.5

0
Login to vote