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Delete clients that have not connected

Created: 05 Apr 2012 • Updated: 16 Nov 2012 | 8 comments
Chetan Savade's picture
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Hi,

To remove unused clients immediately, we will have to change settings to 1 days & will have to wait for next 24 hour.

Can any tool provide this feature ? i.e remove clients that have not been connected for "xx" days from specific Groups, entire domain etc.

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cemilebaşak's picture

This is a good point of view. Thanks. I hope some one heard you.

Regards;

Cemile Denerel BAŞAK

Note: Please mark as solution if its help you.

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Elisha's picture

What is the use case to do this on a per group basis?

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Chetan Savade's picture

Hi,

Ideally it should work against My company & all sub- groups. If tool would have been more flexible then we can run against specific group as well.

Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

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Elisha's picture

We can already do it against "My company & all sub- groups" by setting this in the domain tab.  A domain includes "My company & all sub- groups".

This domain setting only include the groups in that particular domain.  A single domain only includes one "My Company" group.  Each domain has their own "My Company group.

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DarrenChar's picture

I would also like to see this implemented. If I could make it update right away instead of waiting 24 hours it would really help me clean things up when needed.

 

Thank you.

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Elisha's picture

Hello DarrenChar,

Currently we delete the client after it has not talked to SEPM for x days (by default 30 days).  If we delete the clients immediately after they stop talking to SEPM than all offline clients would be deleted.  I assume that is not what you want.  So, after what event do you want the clients to be immediately deleted after?  Can you explain what the problem is and what you would like to see?

Thanks,

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Chetan Savade's picture

Similar request from the customer : https://www-secure.symantec.com/connect/forums/cannot-delete-clients-license#comment-8842931

Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

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dennisleber's picture

I am facing similar challenges, I have on-line machines in the default group, I have a duplicate machine that shows offline in the proper OU. I simply want to delete the offline machine and let the on-line one move to its proper OU. I am sync with AD and deleting the machine from there is not an option. I have already set my remove offline machines days to 1 day, did that Friday and come into work Monday and they are still there (so did not work). 

I have worked with other software and they had a option to run a report that showed duplicates, then you deleted the one that needed deleting. Should be an easy thing to do without all the hassle or challenges. 

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