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Documentation Enhancement for "Symantec NetBackup for NDMP 7.5 Administrator’s Guide"

Created: 25 Oct 2012 • Updated: 14 Nov 2012
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Hello,

my name is Helmut Zeyen, I am  working in the Technical Support Team for NetBackup in Germany.

Yesterday I made a bad experience in one of my case due to misunderstanding our documentation. Customer wanted to restore 2 single files from an NDMP-Backup, but had used "HIST=N" in the backup selection. Now he learned the 'hard way', that with this settings, single files can't be restored. Only a full volume restore is supported.

 

In the entire Administration Guide there is no hint for this.

 

In the Guide

"Symantec NetBackup for NDMP 7.5 Administrator’s Guide"

http://www.symantec.com/docs/DOC5164

 

we list on page 57 this:

---

Variables accumulate as the backup selections list is processed. For example, if
backup selections contains the following entries:
 

/vol/vol1
SET HIST = N
/vol/vol2
SET DEF = 20
SET SAMPLE = all
/vol/vol3
 

Directory/vol/vol1 is backed up without any user-specified environment variables.
The second directory (/vol/vol2) is backed up with the variable HIST set to N. The
third directory (/vol/vol3) is backed up with all three of the environment variables
set.

------------

 

Can this please modified to show a Warning Note there like this:

 

 Variables accumulate as the backup selections list is processed. For example, if
backup selections contains the following entries:
 

/vol/vol1
SET HIST = N
/vol/vol2
SET DEF = 20
SET SAMPLE = all
/vol/vol3
 

Note: With "HIST=N" enabled, a single file restore cannot be done. Only full volume restores will be available.

Directory/vol/vol1 is backed up without any user-specified environment variables.
The second directory (/vol/vol2) is backed up with the variable HIST set to N. The
third directory (/vol/vol3) is backed up with all three of the environment variables
set.

 

Thanks in advance

- Helmut -

Helmut Zeyen
Principal Technical Support Engineer, Symantec Corporation 
www.symantec.com
________________________________

Office: +49 69 22225 7243  Mobile: +49 173 677 9814
helmut_zeyen@symantec.com
________________________________

Headquarter

Symantec (Deutschland) GmbH

Wappenhalle

Konrad-Zuse-Platz 2-5

D-81829 München

----------------------------------------------------

 

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