Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

Documentation Enhancement for "Symantec NetBackup for NDMP 7.5 Administrator’s Guide"

Created: 25 Oct 2012 • Updated: 14 Nov 2012
HelmutZ's picture
0 Agree
0 Disagree
0 0 Votes
Login to vote

Hello,

my name is Helmut Zeyen, I am  working in the Technical Support Team for NetBackup in Germany.

Yesterday I made a bad experience in one of my case due to misunderstanding our documentation. Customer wanted to restore 2 single files from an NDMP-Backup, but had used "HIST=N" in the backup selection. Now he learned the 'hard way', that with this settings, single files can't be restored. Only a full volume restore is supported.

In the entire Administration Guide there is no hint for this.

In the Guide

"Symantec NetBackup for NDMP 7.5 Administrator’s Guide"

http://www.symantec.com/docs/DOC5164

we list on page 57 this:

---

Variables accumulate as the backup selections list is processed. For example, if
backup selections contains the following entries:
 

/vol/vol1
SET HIST = N
/vol/vol2
SET DEF = 20
SET SAMPLE = all
/vol/vol3
 

Directory/vol/vol1 is backed up without any user-specified environment variables.
The second directory (/vol/vol2) is backed up with the variable HIST set to N. The
third directory (/vol/vol3) is backed up with all three of the environment variables
set.

------------

Can this please modified to show a Warning Note there like this:

 Variables accumulate as the backup selections list is processed. For example, if
backup selections contains the following entries:
 

/vol/vol1
SET HIST = N
/vol/vol2
SET DEF = 20
SET SAMPLE = all
/vol/vol3
 

Note: With "HIST=N" enabled, a single file restore cannot be done. Only full volume restores will be available.

Directory/vol/vol1 is backed up without any user-specified environment variables.
The second directory (/vol/vol2) is backed up with the variable HIST set to N. The
third directory (/vol/vol3) is backed up with all three of the environment variables
set.

Thanks in advance

- Helmut -

Helmut Zeyen
Principal Technical Support Engineer, Symantec Corporation 
www.symantec.com
________________________________

Office: +49 69 22225 7243  Mobile: +49 173 677 9814
helmut_zeyen@symantec.com
________________________________

Headquarter

Symantec (Deutschland) GmbH

Wappenhalle

Konrad-Zuse-Platz 2-5

D-81829 München

----------------------------------------------------

Idea Filed Under: