EV Client for Mac - Support for shared mailbox/archive
This post is encouraged by participants of below forum where we were trying to troubleshoot issue with enterprise vault client for Mac login issue within shard mailbox/archive in Outlook 2011 client.
Environment Details: Below are environment details in our scenario, however it is my understanding that this functionality currently doesn't exists with any version other than below mentioned.
- Enterprise vault Client for Macintosh - 10.0.3
- Outlook 2011 for Macintosh - 14.x (valited with 14.1/2/3)
- Macintosh OS X - 10.7.5
- Enterprise vault Server - 9.0.4 CU3.
- Exchange Server 2010 SP2 UR3
Error Screen Shot & Logs: Below is the error received while trying to sign in EV client for Mac in shared mailbox using primary mailbox credentials. Client logs have been attached with this post as well.
Troubleshooting: Ensured that available enterprise vault features were working for primary mailbox and we were able to use search functionality to search for vaulted items in secondary mailbox. The login issue occured with AND without Exchange 2010 EWS Impersonation.
Please let us know if further details are required in this direction.