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EVOM sending email alerts/notifications to EV Administrators based on the counts

Created: 12 Feb 2013 • Updated: 26 Feb 2013 | 1 comment
Kay Sum Chan's picture
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Status: Reviewed

Currently the only way EV administrators can monitor the following is by going to the EVOM page to check from time to time:

  • The status of Enterprise Vault services.

  • The status of Enterprise Vault archiving tasks.

  • Performance counters for vault stores, disk, memory, and processors.

  • Exchange Server journal mailbox target archiving parameters, including message counts for Inbox, Archive Pending, and failed operations such as Failed DL Expansion.

It would be very useful if Symantec can add the email alerts/notifications feature in EVOM to allow EV administrators to configure email alerts based on threshold reached by the performance counters and journal mailbox message counts for Inbox, Archive Pending and Failed External Filters etc.

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Andy Nash's picture

Thanks for the suggestions.

We are investing in expanding our SCOM pack to include these type of counters, which you could in-turn send email alerts based on status changes.

If you can think of additional operational related idea that would help reduce your day-to-day workload please drop me a mail.

Regards,
--Andy

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