Fix Patch installation issue - AKA Java
Symantec supports Patching Java and I know Oracle has an open bug regarding installation corruption but I think it should be Symantec's responsibility to create a workaround for this. It should not be ok with Symantec as a company to just say it is Oracle's fault and leave their customers high and dry.
Either create more options where it will download the package and run at a specific action like shutdown of computer or startup. Or best option create packages for patch that have logic in them like checking for IE running and not running if IE is running or presenting a popup to the user saying IE will be closed in 5 minutes to install the patch and so on.
The solution proposed in the below article doesn't work because if the machine does not run a software update at the point in time the machine is logged off then the patch never gets installed. It is very very rare on a majority of our machines that they are logged off and software update is run.