Forwarding archived email as an attachment
One issue we have with users right now with Symmantec Enterprise Vault is when forwarding an email as an attachment.
In Outlook 2007, normally when you want to forward an archived email you select the email and click Forward. This works fine in an EV environment.
But when you want to send multiple items in the one email as attachments, you have to manually restore the email items before sending.
For an admin that's fine, but for an end user it's another step to do.
The alternative is to allow a user to have rights to your mailbox, but that only works internally (within the LAN) and the user gains access to search your vault - no good.
An ideal would be to automatically restore the items for the purpose of sending, so the recipient (internal or external) can view the attachments.
So when a user attaches archived emails and clicks send, the EV knows to restore the attachments to that email then pass it on.
Hope my explanation is clear enough.