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Have the Outlook Add-in work with multiple Exchange accounts no matter which are enabled for archiving

Created: 06 May 2013 • Updated: 06 Aug 2013 | 2 comments
MichelZ's picture
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Status: Reviewed

Currently the PRIMARY Exchange account has to be EV enabled, or the user will get a pop-up telling them that the EV Outlook Add-in was disabled because the primary Exchange isn’t EV enabled. This is a pain for end-users.  It would be a good idea to enable the EV Outlook Add-in regardless of which Exchange account(s) were enabled.  I realise it might get complicated if different Exchange accounts are handled by different EV environments.

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Alex Brown's picture

Thanks for the suggestion. The requirement to have the primary Exchange account in a mail profile enabled was something we decided on during the development cycle. It hits a very good portion of the use cases in this area while not requiring unecessary complexity on the client side to support potentially problematic combinations of primary accounts being enabled/disabled. There are no plans to change this functionality at the moment.

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