Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

Incremental Backups for Systems With no Agent

Created: 14 May 2013
Gremio's picture
1 Agree
0 Disagree
+1 1 Vote
Login to vote

This Symantec article covers incrementals of non-agent devices and lack of support for such a feature.

http://www.symantec.com/business/support/index?pag...

We have a SAN/NAS system with a propietary OS and limited access.  The incrementals for this system worked for years on BE2010 and worked correctly the first 2 days after upgrading to BE2012.  The incrementals now backup all the data, as opposed to only the data that has changed since the last backup.

I was continously referred to the above article when going through Symantec support.  And while I was advised to request this as a new feature here, from the above described experience I believe this is more of a bug than anything--such that when triggered, it views the server/CIFS share as belonging to a system with an agent (or something along those lines).  I can't see any reason the date-modified property couldn't be obtained from the file list to compare and skip the file if needed.

Wether this is a bug or a feature that needs to be added, I think many people would benefit from its resolution.

-Gremio