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Less steps to delete a case

Created: 30 Jun 2014 | 1 comment
Mojorsn's picture
3 Agree
0 Disagree
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When we clean up all aspects related to a case we have multiple steps.  First we have to delete all the tasks, then we have to delete the collections, then we have to delete the case itself.  Each one of those steps has multiple prompts to confirm the delete/archive.

Ideally you could delete the case and it would automtically delete and tasks (including releasing any holds you may have), delete the collections, and then delete the case.  I understand that some people may have a use for some or all of those items, but either a prompt to delete all, or changing a property so this is the default behavior would be beneficial. 

Thanks.

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Houshang's picture

Another great usability enhancement. Thank you.

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