Let me manage open cases without creating a new one
Created: 06 Nov 2012 | Updated: 12 Dec 2012 | 1 comment
Status:
Reviewed
So I just opened a phone case with Technical and Customer Support and I wanted to look at the status online but I can not see the status untill I fill out the "One time contact info page" unfortuantely as part of that page you MUST submit a support issue.
So I can't manage my support issues untill I create a new support issue to manage the support issues.
- Slight issue here don't you think?
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Although we at Connect cannot directly make this improvement, I will pass your suggestion on to the support team.
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