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Links to Previous Versions - VCS Agents Pages

Created: 30 Aug 2012 • Updated: 20 Sep 2012 | 2 comments
Paul A. Armstrong's picture
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Hi SORT,

A useful feature would be to provide links to previous (supported) versions of agents for a given release vehicle. For example, on the SORT VCS Agents page we have the link to the download and documentation for the most recent agent version, however, there may be previous releases of the agent that are still supported for a given release of VCS. Having a link to these releases and their associated documentation would be beneficial. The primary use case that I have for this is where a Customer deploys a new system that requires the Agent but has misplaced the Software and/or Documentation. The Customer goes to SORT. The Customer standard for existing systems is for a Version of the Agent that is prior to the Current Version on SORT and the appropriate version is not listed. A link is available that leads the Customer to a page with download for the Software and Documentation for a previous Version(s). The Customer downloads the appropriate Version.

Thanks!
 

Paul Armstrong

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jmartin's picture

Hello Paul,

I checked the VCS agent page on SORT (http://sort.symantec.com/agents) and I see previously released agents and documents as far back as 3.5 and 4.0.  I also checked a few download links and was able to download previously released agents.

I also ran an installation/upgrade checklist (https://sort.symantec.com/checklist/install#report) for VCS and it looks like we associate previously released VCS agents with reports for older versions of VCS.

Let me know if I'm missing something or if I'm not understanding the issue.

Regards,

Jeff

Free NetBackup and Storage and Availability product support services at: http://sort.symantec.com

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bjh@bnc's picture

I do not see how you are downloading old Agents or documentation. The site immediately links to the most recent Agent Pack, in this case 4Q2013.

For example, the current WebsphereMQ Agent is 5.1.15. How would I find the download and manual for 5.1.10?  Similarly, how do you find other Agents which were released in 3Q2012?

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