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Merge Workflow and ServiceDesk forums

Created: 04 Sep 2013
michael.george's picture
0 Agree
2 Disagree
-2 2 Votes
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After the merging of the Workflow and ServiceDesk sponsored groups (https://www-secure.symantec.com/connect/forums/com...), I think it would be a good idea to merge the forums for the two products on Connect.

Down sides:

  • Workflow only users will see posts they care nothing about
  • Might give the impression that you must own both products in order to get help (maybe, possibly)

Up sides:

  • One stream of information in the forum section
  • ServiceDesk only users may look at Workflow in a new light in regards to it's capabilities beyond SD

Thoughts on other up/down sides from the community? Sound off in the comments and thumbs up or down this!