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Missing white Paper on Port & Protocols exceptions (Firewall), and exclusions for protections (virus) best practices

Created: 09 Sep 2011 • Updated: 19 Sep 2011 | 7 comments
Pascal KOTTE's picture
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The existing data are obsolete

anti-Virus exclusions

Now 7.1 provides new folders, not excluded previous rules: like

C:\ProgramData\Symantec\SMP\EventQueue

Also new process are impacted McAfee or other protection vendors:

SMFDiscoveryOn64bitOS.exe
AexNsAgentHostSurrogate32.exe

About ports & protocols:

Obsolete, or just port mess enumeration, Some missing, for latest patch solution direct vendors download ? etc...

Not really direct answering what we need to clearly configure on "any protection" exclusions, and firewall exceptions :(

Symantec should maintain a graphical, complete (for clients, servers, site servers, by solutions also), a White paper any customer or partner can provide a system manager, or a network manager, will clearly explain which exceptions & exclusions rules, they will have to build.

That's it.

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Rick D's picture

Very nice, I was looking for ports this week and its always a pain when stubbling across outdated info.

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Pascal KOTTE's picture

ref, Case # 415-274-511

~Pascal @ Kotte.net~ Do you speak French? Et utilisez Altiris: venez nous rejoindre sur le GUASF

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lalanderj's picture

Salut Pascal,

any news from them yet on that subject?

Regards,

RJ

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Pascal KOTTE's picture

Se below :)

~Pascal @ Kotte.net~ Do you speak French? Et utilisez Altiris: venez nous rejoindre sur le GUASF

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EugeneDisc's picture

Hi Pascal,

Do you know what this process is for?

SMFDiscoveryOn64bitOS.exe

Kind regards,

Eugene

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ianatkin's picture

Hi EugeneFT, this is a bit late in coming but SMFDiscoveryOn64bitOS.exe belongs to inventory solution and performs the Software Management Framework software scan.

It is usually launched from through the Symantec Management Agent (AeXNSAgentHostSurrogate32.exe) when executed as a task, but can also be exected through Standalone inventory (or manually) to upload a refreshed software inventory.

Kind Regards,

Ian./

 

Ian Atkin, IT Services, Oxford University, UK

Connect Etiquette: "Mark as Solution" those posts which resolve your problem, and give a thumbs up to useful comments, articles and downloads

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Pascal KOTTE's picture

Recommended Anti-virus exclusions for Altiris Agent 7.1

Article: TECH174641  |  Created: 2011-11-17  |  Updated: 2012-04-13  |  Article URL http://www.symantec.com/docs/TECH174641

for the Windows clients part

And for the NS/SMP server:

What exclusions should be considered for SMP 7.1 to function correctly with an anti-virus solution installed?

Article: TECH160656  |  Created: 2011-05-23  |  Updated: 2011-11-07  |  Article URL http://www.symantec.com/docs/TECH160656

Enjoy :)

~Pascal @ Kotte.net~ Do you speak French? Et utilisez Altiris: venez nous rejoindre sur le GUASF

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