Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

Netbackup GRT mail restore message: "Symantec NetBackup initialization message for mailbox restore"

Created: 05 Jun 2013 • Updated: 05 Jun 2013 | 4 comments
Speedy1205's picture
11 Agree
0 Disagree
+11 11 Votes
Login to vote

When restoring email items with Symantec Netbackup 7.5.x the end-user always gets the automatic created mail message:

Subject: Symantec NetBackup initialization message for mailbox restore

Body: Symantec NetBackup has restored one or more items to your mailbox.  After verifying that all requested items have been restored, you can delete this message. For more information, contact your system administrator and refer to the job history for job <>

As this message can’t be disabled or enabled it always get confusion and the end-user is calling the IT-Hotline.

It would be helpful if this automatic send message could be disabled or at least modified. When there would be the ability to customize this message than customers could customize the text with company logo and the local language of the company. The best approach would be when this message could be simply disabled or having a checkbox where the customer can decide if they want to use it or not.

Comments 4 CommentsJump to latest comment

Fabiano's picture

Hi Speedy,

definitely a must for for an international enterprise software.

Is it already scheduled for 7.5.0.6?

Thank's

-2
Login to vote
Robert Elsener's picture

Hi All

another user friendly approach would if the messages text can be edited.enlightened

regards

röbi

-2
Login to vote
Speedy1205's picture

Hi Fabiano,

for the version 7.5.0.6 its not included but I still working on it to get some more information about this.

Regards,

Daniel

-2
Login to vote
Iroyn2000's picture

Hi All

We are facing the same issue on 7.5.0.6 with Exchange DAG 2010. The best approach for us is simply disable this message.

It is scheduled for Netbackup 7.6 ?

Regards,

Franck

-2
Login to vote