Norton Safe Web(NSW) should be indicated more information.
When SWG detected malware URL, it indicated additional references in "More information" that link to Norton Safe web.
However this host is one of sub-domain, Norton Safe Web can't provide enough information. Because current NSW can't indicate sub-domain information. If SWG had a rule that www.google.com as malware URL, SWG would provid URL-link like this:http://safeweb.norton.com/report/show?url=www.google.com. But information was about google.com.
And user can't see any update/history why NSW was changing status.
Most customer wanted to know about history that what time was started to be warn or safe ?
Other vender looks better than us below (even though information is not accurate).
Should we indicate more information on NSW ?
1. Type and number of threats
2. Threat level
3. What time Norton Safe Web verified
4. Support for Sub-Domain host
5. Threat check history of site/host
If NSW provide these information, users can handle more incidents on SWG by themselves .