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Norton Safe Web(NSW) should be indicated more information.

Created: 18 Oct 2012 • Updated: 18 Oct 2012
TSEKI's picture
5 Agree
0 Disagree
+5 5 Votes
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When SWG detected malware URL, it indicated additional references in "More information" that link to Norton Safe web.

However this host is one of sub-domain, Norton Safe Web can't provide enough information. Because current NSW can't indicate sub-domain information. If SWG had a rule that www.google.com as malware URL, SWG would provid URL-link like this:http://safeweb.norton.com/report/show?url=www.google.com. But information was about google.com.

And user can't see any update/history why NSW was changing status.

Most customer wanted to know about history that what time was started to be warn or safe ?

Other vender looks better than us below (even though information is not accurate).

http://www.google.com/safebrowsing/

Should we indicate more information on NSW  ?
1. Type and number of threats

2. Threat level

3. What time Norton Safe Web verified

4. Support for Sub-Domain host

5. Threat check history of site/host

If NSW provide these information, users can handle more incidents on SWG by themselves .