Notification of forum solution

Created: 22 Oct 2012 | Updated: 12 Dec 2012 | 4 comments

CraigV Trusted Advisor Partner Accredited

0 Agree

0 Disagree

Status: Reviewed

Hi,

We already get subscriptions to forum query posts which is great...how about building in notification that a particular forum query is closed?

Thanks!

Idea Filed Under:

Inside Symantec, Symantec Connect, Reporting, Reviewed

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mikebounds Trusted Advisor Accredited

Notification of forum solution - Comment:23 Oct 2012 : Link

If you mean, when a solution is provided, then yes and it would be useful if you could select:

All forums you are subscribed to
Only discussions you have posted to

If you mean when a forum DISCUSSION query is closed to new comments (i.e locked), then I am not interested in this as this seems to be an arbitrary date, when Admins have a clean-up.

I would also be interested in other updates, like when status changes on an Idea (to implemented, "already offered" etc), although for this to be useful there needs to be negative status's for ideas as currrently there seems to be no status which essentially means "Won't be implemented" - this could be done tactifully like "not enough demand to implement", "too difficult/time consuming to implement"

Mike

UK Symantec Consultant in VCS, GCO, SF, VVR, VxAT on Solaris, AIX, HP-ux, Linux & Windows

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