Video Screencast Help
Symantec Appoints Michael A. Brown CEO. Learn more.

Notifications should be configurable or should be at least 1024 characters to provide more meaningful information

Created: 20 Mar 2013 • Updated: 20 Mar 2013 | 1 comment
Chetan Savade's picture
4 Agree
0 Disagree
+4 4 Votes
Login to vote

Hi,

Number of characters limit for following notifications should be configurable or should be at least 1024 characters to provide more meaningful information.

Currently it's limited with

1. Display a notification message on the client computer when definitions are outdated.

2. Display a notification message on the client computer when Symantec Endpoint Protection is running without virus definitions.

Screenshot is attached to the reference.


 

Comments 1 CommentJump to latest comment

Lazarus's picture

Concur most strongly.

Symantec has removed the option for the user to suppress the out-of-date pop-ups for regular users and it offers no controls over how often the alert pops up (every 60 seconds seems be the setting).   This combinatrion turns the alert into major annoyance rather than useful information.

If the message allowed enought characters to explain not only what was going on but also how it could be remedied, that would save the user having to call the help desk and the help desk from unnecessary calls.

This is particularly true for road warriors who machines might go a few days without enough time with an internet connection to update themselves.

0
Login to vote