Video Screencast Help

Please bring back "Find Unmanaged Computers" Wizard from SEP 11.x

Created: 26 Oct 2011 • Updated: 26 Oct 2011 | 28 comments
bartolomeu's picture
42 Agree
0 Disagree
+42 42 Votes
Login to vote

New "Client Deployment Wizard" is useless in finding unmanaged computers. It searches network but finds all machines not only those not managed by SEPM. I am a systems engineer and have worked with syamntec products for over 10 years and have been ivolved in many large deployments of SEP. To succesfully an efficiently deploy SEP  (with no need to use Altiris SEPIC) I need a tool which works like the good old "Find Unmanaged Computers" . The new wizard is useless for me.

Idea Filed Under:

Comments 28 CommentsJump to latest comment

DougAuto's picture

Completely agree... Symantec got this "enhancement" for SEP 12 completely wrong.   Bring back the old way so I only receive a list of machines that actually need the software.

0
Login to vote
Miggy's picture

Need this fuctionality to secure the environment!

+2
Login to vote
Belkin IT's picture

Absolutely agree. Symptomatic of a product being managed by engineers who don't or haven't ever used it in a real environment. Please just own up and commit to putting the functionality and simplicity back into the product.

 

+2
Login to vote
Mikeyv1970's picture

Symantec dropped the ball on this.  This and a number of other issues is why we are looking at McAfee and other products. We have 5,000+ clients...going the route of CA when they actually had decent AV.

 

0
Login to vote
aplechaty's picture

I agree 150% dropping the ability to do a search for unmanaged clients is horrible. I used to be able to run a scan based on ip range and it would show me copmputers running the unmanged client and so forth. You run a scan now and it just lists all of the items with ip addresses. Bring back the old Find Unmanaged computers. PLEASE!!!

-1
Login to vote
Mithun Sanghavi's picture

 

Hello,

Count me in...

“Find Unmanaged computers” Feature removed in the SEP 12.1, this feature assists the Administrators to pull the record of the machines which have been detected across the network. The Unmanaged Detector feature would not provide administrator a Notification Report in their emails. However would not be able to generate a list of clients within SEPM.

Hope this feature comes back.

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

0
Login to vote
CBT's picture

We have to manage a 2500 client network and we issue IP's from a class-B network range. In order to determine if there are unmanaged/unprotected endpoints we must scan the entire 65,565 IP range.

We're spending good money on 3rd party tools to perform this task, why can't SEP do this for us?? The Symantec System Center Console in SAV 10 was great!

The search should be;

Fast -we could scan our class-b using the SAV Find Computer tool in under 1-hour

Accurate -the SAV tool was able to identify the version of Symantec and included the IP, Host name, parent server and was reliable as it used DNS

Results could be exported -We could export clients and manipulate the result data many ways. Add the list to an Active Directory group that installed Symantec AV for example

+1
Login to vote
sultan.ms's picture

Yes! Bring back the old Find Unmaged clients computers

0
Login to vote
Hans-05's picture

You have my vote...

It will be better to have the functionality of both the "Find Unmanaged Computers" & "Client Deployment Wizard", as separate tools, rather than just having the CDW.

-1
Login to vote
Jack_B's picture

Absolutely, bring it back!!

0
Login to vote
Ghaith Otoum's picture

Please , Bring back the old Find Unmaged clients computers ...

finding unmanged clients now is nightmare  

-1
Login to vote
SteveDoughton's picture

I do not have the administrator password of all the computers on our network and when a new, unprotected, computer is connected I am even less likely to have it.

I just need a way of indentifying these computers so that I can either get the admin password set, or get the user to install an exported package from a shared network drive.

The old Find Unmanaged Computers was slow and had poor useability but the new wizard is absolutely useless!

Why can you not select a package from Install Packages list in Admin? Why do you have to re-import one that you have exported?

 

 

 

 

0
Login to vote
Ambesh_444's picture

Good one !!!Thums up ....

 

Thank& Regards,

Ambesh

"Your satisfaction is very important to us. If you find above information helpful or it has resolved your issue. Please don't forget to mark the thread as solved."

0
Login to vote
Neil Natic's picture

another agree from me... how could this be removed????

 

What are you guys using to substitute this functionality?

0
Login to vote
FbacchinZF's picture

Symantec, Please bring it back !

+1
Login to vote
olliekecil's picture

Absolutely agree...in my experience with SEP, Find Unmanaged is very helpfull to find losses client..

So this is why Symantec must bring it back...

0
Login to vote
dsitsupport's picture

Agree, It has taken over an hour to connect to PC's in the network. Easy solution uninstall Symantec and pick up the phone and call Sophos. That is what I will be doing. They will remove Symantec for free as oart of the deal. Typical Symantec, wreck something that was perfectly fine. Does the company actually have a UAT environment.

+1
Login to vote
Boeky's picture

I agree we've tried using the unmanaged detector facility instead but this works on exclusions rather than inclusions so we 100's of false results and spend more time excluding items then resolving unmanaged clients of which there is usually only 3 out 100 that are genuinely unmanaged.

Bring back Find Unmanaged Machines!

+1
Login to vote
WolfSteel's picture

Absolutely ridiculous that this feature has disappeared. How can I properly manage what systems are missing or out of date?

When I scan the network I get printers and switches reporting back, who's the smart guy who removed this feature?

0
Login to vote
SteveDoughton's picture

Like Boeky I have been using Unmanaged Detectors, but it detects computers that have taken temporary APIPA addresses 169.254.x.x and Windows Network Connection sharing addresses 192.254.x.x

But you can only exclude class C network ranges, so to exclude all of these addresses you would have to enter 512 exclusions!

Once it has detected an address it reports it forever, and it does this by sending an e-mail of all the addresses EVERY D**N HOUR - not just of a new address, no of all of them.

The only way to clear the list is by disabling the Unmanage Detector - but if you do that it deletes all the exclusions.

And if you have more than one Unmanaged Detector and they both detect the same PC then it appears in the list twice

 

0
Login to vote
Russ Mazzaro's picture

I agree with almost all of the comments in this list.  Systems like "Enterprise Protection" need to be able to make our jobs easier instead of more time-consuming.  This change appears to have been made without considering this objective.  I'm hopeful that Symantec will, at a minimum, provide a tool for admins to be able to scan subnets for unprotected clients and be able to maintain a list of exclusions.

0
Login to vote
tom_k's picture

I am also voting for the restoration of "Find Unmanaged Computers" tool to the current version.

0
Login to vote
adutchman's picture

I need the old "Find Unmanaged Computers Tool" back or at least a tool with the same functionality.  This new Client Deployment Wizard is a joke.

When you select the option to "Find Computers", all is does is ping every IP addrerss in the subnet range.  If it get's a reply the device is listed whether or not it is a computer.

Then, when you selected all these "computers" that it found and add them to the Deploy To side, it attempts to login to each and every one.  Then when it can't login to a printer or router or "non-computer" device, you have to wait for it to time out before you can move on to the next device.

So, please bring back the "Find Unmanaged Computers Tool"!!!

0
Login to vote
AMarchetti's picture

Why do software companies continue to do that? They remove the best features of their software. Symantec did exactly the same with Backup Exec where they removed the Job Monitor and now have brought it back in the new version. Please bring back the "Find Unmanaged Computers Tool".

0
Login to vote