think it would great if the product was shown on the issues under can you solve this on the overview page
...I think this would really clutter a page that is pretty full already.
If someone doesn't want to click on a particular Overview page, then they can click onto a particular forum and find specific issues needing solving there.
Alternative ways to access Backup Exec Technical Support:
Can I see I have forgotten to write that it concerns the backup/recovery overview page
I often click on an issue thinking that I might can help, just to discover that is ita backup exec issue and not a netbackup one