Request for Enhanced Delegation functionality within Enterprise Vault
Although Enterprise Vault offers granularity of administrative delegation within Enterprise Vault, it's fairly coarse in terms of the pre-defined roles. It's also somewhat unintuitive when trying to figure out what rights map through to what you can and can't do within the console.
For example, I wanted to give helpdesk staff the rights to provision and enable/disable archives as well as being able to change permissions, but not to be able to delete an archive. I managed to get this going, but it was a torturous process of trawling through the (seemingly) hundreds of tasks and operations to figure out how to make this work. To get what I wanted, I needed to give users (amongst other things) "Can Manage Mailbox Archives" but not (STO) Can administer archives. After working with it for a while I'm getting a sense of what the different Operations do and their respective prefixes, but it's all a bit opaque.
Also, when I restrict access to different parts of the admin console, it's clunky from an end-user perspective. Rather than having options grayed out when I want to give "Read-only" permissions, the options are often visible and appear that they can be changed, but then throw an error when the end user tries to make a change.
It'd be nice to have some sort of interface that maps back to the admin console layout that allows you to set the permissions on what a given set of users can do inside the console, much like what VMWare and Citrix have done inside some of their products.