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Request for Enhancement: Endpoint Protection Small Business Edition 2013 (Cloud) - new reports

Created: 03 Mar 2014
kahml's picture
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I would like to see the following new reports added to Symantec Endpoint Protection Small Business Edition 2013 (Symantec.cloud).

The first is:

Customer > Subscriptions > Product > Details > Start date

I really don’t want to drill down into each of my customers to see when I have to issue renewal notices.

I would like to see a summary of my customers, their products, and the respective start date.

That way I can send out my renewal notices one month in advance, and follow-up with plenty of time.

(I understand that the product auto-renews, but I have clients that are not necessarily paying every month.)

 

The second is:

Customer > Computer Name > Status  > Date

I would like to run a report to summarize and/or detail who was helped by the product.

This means getting a list of what was blocked in terms of counts and categories.

That way I can use the statistics to help sell this product to others – and to publish in my newsletters.

Thanks for your consideration!