RESOLVE THE 110 KNOWN ISSUES IN EV9.0 NOW
Updated: 25 May 2011 | 1 comment
Status:
Reviewed
BEFORE developing any more service packs, it would be really good if Symantec resolved all existing 110 known issues. Some of these issues have been around for years, why? Let's get them resolved and move on...
http://seer.entsupport.symantec.com/docs/355550.htm
Enterprise Vault for Microsoft Exchange
56 issues
56 issues
Enterprise Vault for File System Archiving
12 issues
12 issues
Enterprise Vault for Lotus Domino
13 issues
13 issues
Enterprise Vault Compliance Accelerator
13 issues
13 issues
Enterprise Vault Discovery Accelerator
12 issues
12 issues
Enterprise Vault for Microsoft SharePoint
4 issues
4 issues
110Known Issues Found in Prior Versions That Still Exist in 9.0!!!!! WHY?
Idea Filed Under:
Comments
The known issues list is
The known issues list is generated to raise awareness to customers of defects in the product. These are typically ones which come through as support cases and then reach engineering to be researched.
Serious issues or those that generate a reasonable number of calls to support are investigated with urgency by EV Engineering and we look to fix them in an upcoming service pack as soon as possible. You’ll see the details of those fixes in the updates.htm which comes with each service pack.
When looking at what defects to fix in a release/service pack (and we do fix many issues!) we have to take into account the likely benefit of the fix, how many customers are or would be impacted, how bad an issue is it etc. Therefore any defects listed on the late breaking news and remain there, are in our belief (and we’re always happy to hear feedback on this) of little negative impact to our customers and so we feel our defect fixing efforts should be and are, spent resolving these other more customer impacting issues.
Mike Bilsborough
Technical Director, EV Engineering
Mike Bilsborough
Director,Enterprise Vault Engineering Support
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