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Shouldn't we be able to restore data that was backed up?

Created: 15 Jun 2012 • Updated: 15 Jun 2012
Bryonn1's picture
2 Agree
0 Disagree
+2 2 Votes
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Well isn't that what backup software is for? I think so however I have discovered that Backup Exec does not think so.

Let me explain. We had been using Novell Groupwise for many years and in December 2010 we switched to exchange and did a final Groupwise backup with BE 2010. We shut down and purged the old Groupwise system as it was no longer needed and archived to tape. We then upgraded to BE 2012 which drops support for Novell and Groupwise. No worries we do not need to back it up any more. Fast forward to today when we have a request to access some old Groupwise data. Grab the tapes put them into the drives and BE 1012 can see the set on tape but WILL NOT RESTORE IT, will not catalog it and pretends it doesn't exist.

So 18 months after we backed it up the data is inaccessible? This is not what I would expect from backup software as it should always be able to restore data from tapes it can read and that were created by it's predecessors. Since the server no longer exists we should be able to redirect any data to a currently supported file system.

Call me crazy but isn't that the way backup software is supposed to work?