Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

Socket keepalive in LiveUpdate Administrator

Created: 17 Jul 2014
Eugene_nyc's picture
1 Agree
0 Disagree
+1 1 Vote
Login to vote

It would be good if Symantec can provide an option in the setting to enable/disable the socket keepalive in LiveUpdate Administrator. We ran into a problem where the security appliance drop the LUA download connection as the socket expires.

This socket timeout or connection timeout is necessary to keep ensure system health. As Cyber Security is a hot cake now, there will be more security appliance being implemented to protect corporate asset. Security requirement will become stricter and there will be no more exception given.

Please implement this at your soonest.