Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

Support for Windows 8 with Symantec Endpoint Protection 12.1

Created: 14 Nov 2011 • Updated: 14 Nov 2011 | 47 comments
Mick2009's picture
63 Agree
2 Disagree
+61 65 Votes
Login to vote

At present, a SEP 12.1 offers support for computers running Windows 7, Windows 2008, WES7 and other Operating Systems.

System Requirements for Symantec Endpoint Protection, Enterprise and Small Business Editions, and Network Access Control 12.1
Article: TECH163806 | Created: 2011-07-01 | Updated: 2011-10-26 |
Article URL http://www.symantec.com/docs/TECH163806

There will soon be a new OS platform available from Microsoft: Windows 8.  Please vote "thumbs up" to voice your support for early compatablility with this new Win8 OS release! 

______________________________

To be automatically notified of a change in Symantec's support for SEP 12.1 on Windows 8, please subscribe to the following article:

About Windows 8 and Symantec Endpoint Protection 12.1
Article: TECH174348 
Article URL http://www.symantec.com/docs/TECH174348 
 

Comments 47 CommentsJump to latest comment

Mick2009's picture

This may be of interest to those who vote for or against this Idea: Symantec Security Response has recently (November 2011) released a new white paper on "Windows 8 Security" (http://www.symantec.com/content/en/us/enterprise/media/security_response/whitepapers/windows_8_security.pdf)

With thanks and best regards,

Mick

+2
Login to vote
Symantec World's picture

Voted Up Mick....

Regards, M.R

+2
Login to vote
MaRRuT@CC's picture

early support is a very good idea for that =)

0
Login to vote
meniga's picture

That will be a first!  I remember waiting 6 months or more AFTER XP Service Packs. With the release of Windows 8 to corporate customers within the next few months there's not much time for "Early".

+1
Login to vote
mcalvi's picture

i agree.  it is very hard to get new technology rolled out when the software required for it is not certified.

0
Login to vote
J.Bonner's picture

I voted for this, although I'm not sure why we customers should need to "vote" for Windows 8 support.

Jon

+1
Login to vote
MaRRuT@CC's picture

I'm with J.Bommer. Normally it should be a basic thing to work on support for the newest software released.

0
Login to vote
hforman's picture

Windows 8 hasn't been "released" yet.  You should only be using it in a controlled test environment.  It was only just released to manufacturing for driver development.

0
Login to vote
Ghent's picture

If your interested in Windows 8 support, sign up for the SEP 12 RU2 beta:

https://symbeta.symantec.com/callout/?callid=1D5D3DD349C248E69B13977DA4DBF426

0
Login to vote
mcalvi's picture

when is it scheduled for release?

-1
Login to vote
Ghent's picture

Been out for a while now :)

-1
Login to vote
mcalvi's picture

So it's production ready or still BETA?

0
Login to vote
hforman's picture

It is still Beta but Windows 8 isn't ready for production yet.  You probably won't find all of the drivers since it was only released to the hardware manufacturers recently.

+1
Login to vote
SonarSubs's picture

Upon installing Windows 8 (W8) on top of Windows 7 (W7), it said SEP12.1 (SEP) was not compatible. It gave the option to either uninstall SEP or stop installing W8 (no option to ignore and continue). I uninstalled SEP, and continued installing W8. Afterwards, I attempted to install SEP and it was successful. However, upon the next reboot, W8 gave me a boot error and attempted to fix it. Twice. Upon the third automatic reboot, it gave me the option to system restore back to the time before I installed it.

If you are installing W8 on a machine with an existing OS, I suggest a dual boot. Make a 30GB partition and boot-install from DVD onto the partition. Upon completion, and after each boot, W8 will let you select wich OS to boot from, so you can continue using W7 with SEP, while also booting from W8 without SEP, or until they start working together. (Note: If you attempt to install W8 on top of W7 partition, you can not uninstall it!)

Installing SEP12.1 on Windows 8 -

Attempt 1: After running SEP 12.1 from DVD: (E:\Setup.exe) autorun.inf

After choosing [Get help online]:

Attempt 2: After running SEP 12.1 from DVD: (E:\SEPx64\Setup.exe)

... more to follow ...

0
Login to vote
Ghent's picture

Hey, why not start with SEP 12.1 RU2 Beta? It actually supports Windows 8.

+1
Login to vote
hforman's picture

You won't need "more to follow".  There is no support yet for Windows 8.  You can try the beta program for the next version of SEP and let us know how it goes.

0
Login to vote
SonarSubs's picture

Very well, installed beta version 12.1.1959.1959:

Few errors after install/restart, fixed with the "Fix" button.

So far so good, but have noticed a lot of pop-up notifications coming from the shield icon on the taskbar:
(this is becoming noticed more frequenty than RU1) (and very annoying)

- will try to capture them all as they appear:

0
Login to vote
SonarSubs's picture

Still getting a lot of "Traffic has been blocked from this application: NTOSKRNL.exe svchost.exe dasHost.exe

  • Change Settings
  • Network Threat Protection
  • Configure Settings
  • Notification Tab
  • Uncheck "Display Intrusion Prevention notifications"

This will remove the annoying popups, however will not show any network attacks.

0
Login to vote
hforman's picture

You get this popup with other OSes as well.  There is a paper out that you need to create an exclusion for svchost.exe.  I think I clicked on one of the log entries and was able to crete the exclusion from right there.  This was on 12.1.1 running on a Windows Server 2003.

+1
Login to vote
ekwang's picture

Okay, I installed SEP 12.1 on my 64 bit Win 8 Enterprise Edition last week and I deselected the Application and Device control option during install. All seemed to go fine until reboot. Hosed my system. I would recommend against this risky venture until SEP is officially announced as being compatible with Win 8.

+1
Login to vote
dsmith1954's picture

I agree, but only because I believe Symantec should be more responsive to changes in technology.

I believe Windows 8 will be another Windows ME or Windows Vista. Windows 8 and Server 2012 are terrible, and we will not be migrating to either Windows 8 or Server 2012.

Windows 8 and Server 2012 have been released - to those with Enterprise Agreements. And, yes SEP 12.1 RU1 MP1 does hose both of them.

Probably has something to do with that gawd-awful, and butt-ugly Start Menu. Just when things were starting to look good on the desktop, we get these plain, ugly squares as a start menu, and have to move the mouse over to some corner or another to be able to do stuff. Takes more mouse clicks to get to my apps. I could clutter up the desktop or taskbar, but then it would just look like that ugly start menu...

0
Login to vote
hforman's picture

EKwang and Dsmith:  SEP 12.1 RU1 MP1 does NOT support Win8.

 

Also, we have an enterprise agreement and we don't have WIN 8.  Are you sure it is released?  As far as I know it is only released to manufg (RTM).

 

If you want to be part of the beta test for Win 8 Symantec support, some of the posts have the link for being part of the beta test.

0
Login to vote
moznz's picture

hi - Windows 8 RTM has also been released to Microsoft Customers a few weeks ago:

August 15, 2012: Windows 8 was made available to download for MSDN, TechNet and DreamSpark subscribers.

August 16, 2012: Windows 8 was made available to Software Assurance customers

 

+1
Login to vote
MichelZ's picture

Seems to be working more or less here. Haven't got GUI to work yet. Trying to get the Beta

0
Login to vote
MarvinKM's picture

I like how the whitepaper says "Security software vendors such as Symantec will be in the best position to detect, analyze, and prevent those attacks on customer’s machines."

I hope Symantec can release a version that supports Windows 8 by October--otherwise this seems like a stretch.  Full x64 support never came for SEP11, which in my mind means Symantec was extremely slow to truly support Windows 7.  It needs to be much more timely with Windows 8.

0
Login to vote
SonarSubs's picture

Have been running SEP version 12.1.1959.1959 (beta) on W8 RTM for a month now and everything has been running normally, updating properly. Had annoying popups in the beginning, but once i unchecked "Intrusion Prevention notifications" have had none since.

On a side note, install classic shell [http://classicshell.sourceforge.net/] on W8 and it will operate just as good as W7 does. No touchscreen required.

+1
Login to vote
MichelZ's picture

Yep!

Never want to be without classicshell in W8! :)

-1
Login to vote
jcherrier's picture

How do I get access to the beta? Wannted get this up and running! :)

0
Login to vote
ekwang's picture

So, it looks like SEP 12.1 RU2 will work with the RTM version of Win 8 Enterprise, is that correct or did I read the announcement incorrectly?

 

Eric

-1
Login to vote
Ghent's picture

This article states that SEP 12.1 RU2 will support Windows 8 (and Windows 2012).
http://www.symantec.com/business/support/index?pag...

Windows 8 has reached RTM, SEP 12.1 RU2 shouldn't be far behind.

0
Login to vote
Jason Gallas's picture

I went to the Beta site for SEP 12.1 RU2 but don't see a download for the Windows client.  Am I missing something or is it necessary to install the server to get the client?

0
Login to vote
Ghent's picture

I haven't been there personally, but if the server package is the full package (over a gigabyte, I believe), then it contains the client packages as well. You can find them under the folder "Packages". If you just want the stand-alone client, you can copy the *.dat file out of the "packages" folder, and then rename the copy to .ZIP and extract.

Not 100% sure if the SEP Server download your looking at contains the client packages, but I would guess it does.

0
Login to vote
dsmith1954's picture

So, Windows 8 has been out for over two months now for Software Assurance customers. Has anyone heard when the next version of SEP will be released. Not the beta, but the released upgrade?

+2
Login to vote
MaRRuT@CC's picture

It should be avail. in the next couple of weeks.

I think this month is nearly 99% that it will be available for download.

0
Login to vote
Mithun Sanghavi's picture

Hello,

Symantec Endpoint Protection 12.1. RU2 is Released.

Note: If incase you do not see the SEP 12.1 RU2 Release on Fileconnect, you may see the same in coming few days on your Fileconnect Account.

You may find the Latest Release of Symantec Endpoint Protection 12.1.RU2 from: https://fileconnect.symantec.com/

Product Highlights:

1) Extended Platform support

  • Mac OS X Mountain Lion (10.8)
  • Windows 8
  • Windows Server 2012

2) Virtualization – Shared Insight Cache for VMware vShield

3) Improved Protection

  • Improved STAR protection technologies
  • Windows 8 ELAM support
  • Windows 8 App remediation

4) Extended Management

  • Web Services for 3rd party integration (i.e. RMM)
  • SEP Management Plugin for Kaseya 2.0
  • GUP roaming support for multiple subnets
  • Remote Sylink drop support from the SEP Manager
  • Expanded 3rd party security software removal – 130 products from 30 vendors

Article on this Latest Release of Symantec Endpoint Protection 12.1.RU2 are available, check these -

Knowledgebase Articles for Symantec Endpoint Protection 12.1. RU2

Knowledgebase Articles for Symantec Endpoint Protection SBE 12.1. RU2

Reference:

https://www-secure.symantec.com/connect/forums/latest-symantec-endpoint-protection-released-sep-121-ru2-and-sep-110-ru7-mp3

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

0
Login to vote
dsmith1954's picture

Still not available for those of us licensed for Protection Suite. It's only been two weeks though... I'm sure it will show up in the next month or two. wink

I did get it with a temp license. What a pain. It only took two days to get a temp license, and that's only because I didn't want to spend hours on the phone with support.

0
Login to vote
moznz's picture

hi - has finally shown up - have run into issues upgrading from 12.1RU1 to 12.2RU2 [backed up beforehand] - the Symantec Endpoint Protection Manager service is not running and won't start, even after rebooting the server..  anyone else had this?

0
Login to vote
dsmith1954's picture

Did you shutdown the SEPM service prior to the upgrade?

SEPM install/upgrade issues are a different animal altogether. As much as I don't like doing it, I'd call support for this one.

0
Login to vote
Ghent's picture

So sorry to see you having an issue, Moznz. I suggest you start a new thread that opens with details describing your issue with the MSI and SEPM logs attached. It's much more likely to attract the people that could help you out than using this old thread.

0
Login to vote
moznz's picture

hi - we ended up creating a job for the failed upgrade when we got back at the start of this week from holidays.

Support is coming from the wrong time zone for us at the end of each day or overnight when we're not here.

The last we heard from the Symantec agent was over 24 hours ago.

as a result it has many weeks since our Endpoint Proection Clients recieved a recent AV definitions update.
 

Please could you escalate this for us? The job number is 03355337

0
Login to vote
hforman's picture

We had no issues.  I backed up the database in case of an issue running maintenance on it.  Then installed over the top and had no issues.  It ran the install, followed by the conversion (starts just after the install part finishes) and everything was clean.

+1
Login to vote
John Santana's picture

Voted !

Kind regards,

John Santana
IT Professional

--------------------------------------------------

Please be nice to me as I'm newbie in this forum.

0
Login to vote
John Santana's picture

Thanks Symantec, the current SEP 12.1.4 supports Windows 8.1 and Server 2012 R2 :-)

Kind regards,

John Santana
IT Professional

--------------------------------------------------

Please be nice to me as I'm newbie in this forum.

0
Login to vote