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System Activity Reports

Created: 07 Aug 2012 • Updated: 14 Nov 2014 | 3 comments
tom.hall's picture
7 Agree
0 Disagree
+7 7 Votes
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Status: On Roadmap

Currently I am able to track a case user's activity from logging in, tagging documents through to logging out. However, if I come across an issue with a user that has system rights across multiple cases then this is much harder.

For example, a system administrator comes to his desk in the morning to find himself locked out of his account. This is potentially a security risk that is hard to trace as he won't have logged into a case but the main system window. If I want to track this activity I would have to look at the server.log file.

I would request that there be an activity report function made available outside of individual cases to give a more thorough tracking of users activity.

Regards,

Tom

Comments 3 CommentsJump to latest comment

Dushan Gomez's picture

yes i agree with this feature.

Dushan Gomez
IT Manager
VCP 4 and 5 | MCITP Exchange Server | MCTS SharePoint Server | MCP Windows XP

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Mahmood.Mir's picture

I have posted a similar request:

https://www-secure.symantec.com/connect/ideas/logi...

______________________

Mahmood Mir
Sr. Technical Consultant

415.392.2900 | Main
mahmood@sfldata.com

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Mat Beer's picture

The admin level activity tracking is on the roadmap - internal tracking reference ESA-27789.

Not currently committed to a release.

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