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Update CA or DA role assignment in bulk

Created: 11 Jun 2013
Kathrynn's picture
2 Agree
0 Disagree
+2 2 Votes
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I would like to request an enhancement to CA and DA role assignment provisioning to allow the update of a user's role assignment in bulk (i.e. the ability to update a user's role assignment in more than one case at a time).  This could greatly facilitate our employee onboarding and exit procssesses. Especially in situations where several hundred open CA departments and thousands of DA cases are being managed by only a handful of administrators.