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User activity report

Created: 09 Apr 2013 | 1 comment
eDadmin's picture
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To whom it may concern,

We like to be able to create user activity regardles of cases status. currenly Activity Report pulgin creates a bare bone user activity report only for cases that are online. we need to be able to generate user activity report regardles of case status. Also, we need to be able to sepearte this report by user roles or any other categoties.

Please, let me know should you have any question.

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NeilDavis's picture

Yes this would be useful. I often need to review access made by user 'Fred' but if 'Fred' has access to multiple cases this can be time consuming.  It would be good to be able to (perhaps from the users screen) to generate a report for that user, grouped by case or date?

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