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Windows 8 Compliance for DLP Endpoint

Created: 16 Sep 2012 | 9 comments
Jasmine Tea's picture
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With the October 2012 release of Windows 8, we think it is important to provide DLP Endpoint support for this Oerating System.

We are planning to rollout Windows 8 to more than 5,000 endpoints but we are facing a potential project delay due to lack of support. 

Please feel free to vote up this idea, should you also require Windows 8 support.

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NetUser's picture

What is the status of Windows 8 support for the DLP agent?

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DLP Solutions's picture

There is no OFFICIAL announcement on this, but from my contacts within..

They are planning have a DLP agent to support Windows 8 "Desktop mode" in the 12.5 release (around the end of the year\beginning of 2014).

This is just a plan and NOT a guarantee.

Overall I am a little surprised that companies are even looking at Windows 8.. Not ready for prime time OS!

 

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NetUser's picture

So does the current version of the Endpoint DLP agent simply not work on Windows 8 at all?  I thought most software compatible with Windows 7 should work with Windows 8.

It seems odd that there wouuld not be any support for Windows 8 until 2014.  That's an extremely long delay since the official release of the OS not to mention the many months of beta before that.

Is there an official statement from Symantec that says DLP 11.6 is NOT compatible with Windows 8 clients and that there will be no support for Windows 8 until after the next version of DLP is released?

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DLP Solutions's picture

As a former employee and on the Product Management Team.. here is how it goes.

Supported = Fully tested and vetted by the QA team and fixes completed. ANy SW needs to be QA'd.

As most people know Windows 8 was released without any sort of real preview, hence a lot of SW out there does not have a Windows 8 stamp.

So for it to be considered supported there will need to do a full barrage of tests to give it the STAMP of approval.

The current Agent MAY work, I have not tested it. So it's one of those questions.. does it work, and if it does SYMANTEC has not signed off on it .. so it's not supported by the support team.

Use at your own risk.

Also keep in mind that in the past year or so, most companies are FINALLY getting done with their Windows 7 upgrades.. so most companies are not rolling out Windows 8 anytime soon. Hence why SYMC has not rushed to get it tested on Windows 8.

My 2 cents...

Please call solved if possible!

Please make sure to mark this as a solution

to your problem, when possible.

 

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NetUser's picture

Actually, there were 3 release previews starting last spring designed to allow developers to work with the new OS before it was released to manufacturing in Augist 2012 so that there would be no long delays for updated software when Windows 8 hit the market for everyone at the end of last October.

It's one thing to not "rush" to get it out on day 1, but 2014 seem unreasonably long (14 months after general availability) to test it and make a patch if needed.  

Also, is there a statement on Windows 8 support on the Symantec site that I can point people to so I can tell them that if DLP is mandatory, we will need to put Windows 8 upgrades on hold until at least 2014?

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DLP Solutions's picture

NetUser..

You need to think about development cycles within a SW company. DLP released a new version in Fall of last year that was a revamp of the agent architecture. When Windows 8 was released (fall), SYMC was deep in building out V12 (soon to be released) of DLP and also some major changs to the agent architecture.

So they have their hands full, especially when it comes to the agent changes.

So to keep in line with DLP versions the next release V12.5/6 is where they will support the Windows 8 agent. Keep inmind that with each Agent release there is a  possible need to also UPGRADE the platform, so there are other mitigating factors than just an agent patch.

In addition a mojority of Enterprise customers, not commercial, are not planning on using windows 8 in large amounts. This is why it may not be a huge priority for SYMC. They have done this with most of their other ENTERPRISE products.

Your best bet is to contact your SYMC rep and let them know how importnat it is and get more people to do the same. They will also be able to get you information on an official statement.

The squeaky wheel will get more attention.

I am just a messenger.. and know how things work with SYMC.

Please call solved if possible!

Please make sure to mark this as a solution

to your problem, when possible.

 

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bdavidh's picture

While understandable that Symantec might not have an updated product at release, I would think a 3 - 6 month window for introducing support would be more expected from a mature software company like Symantec.

It's true many companies are still rolling out Windows 7, but some are also looking at introducing touch based devices, for which Windows 8 is much more suitable. Even if not deployed in large amounts, decisions by companies like Symantec to not take advantage of a year preview/beta ramp seems silly.
 

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Muddassar Masood's picture

As per my understanding, current version of DLP dont support Window 8/8.1 for endpoint agent, can any Symantec employee confirm, in which version of DLP we should expect this support?

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onlooker's picture

Based on this URL, Windows 7, 8, and 8.1 are supported. Is this web page not accurate??

http://www.symantec.com/data-loss-prevention

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