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blog entry comment 17 May 2013
Jason Shaffer commented on: Minimizing our waste streams - Symantec's first global waste audit
This is great information and makes you think about additional ways to prevent needless waste.  It is so easy to get into a routine, particularly at work, of just disposing waste without thinking about ways to re-use or recycle items.  Also, I like the idea of breaking out the waste audit results by region.  It is fascinating how much more efficient the results were from the ...
blog entry comment 17 May 2013
Ashley Savageau commented on: Pedal to the Metal - National Bike Month
Anand, you did a great job organizing this year. I really enjoyed my ride into work!
updated discussion 17 May 2013
John Santana posted: Split Solution marking
So how does this new split solution calculates ? because normally the correct solution will be rewarded 35 points, so what happened when you split the answer into more than two people ? for example three different people posts ?
discussion comment 17 May 2013
venktesh commented on: Solutions not showing up correctly
Admin Thanks. This issue has been resolved but in article voting status is running as 0 vote but when i voteup it instant display as 19 votes. How it possible?  
idea comment 17 May 2013
K S Sharma commented on: Regarding Reward Category
Dear All, This is not a compaign, The things which is required to be created or change as per the time requirement as we all here are symantec connect community users and providing solution all over the world without limiting in region.Symantec employee should not consider us as different as we are also providing the support to symantec products and it ultimately benefits to symantec ...
discussion comment 16 May 2013
5347658@c.com commented on: I‘ d like to know MD5and sha1 about SymantecEncryptionDesktopWin64-10.3.0.exe
https://www4.symantec.com/Vrt/vrtcontroller
updated blog entry 16 May 2013
Kevin M. posted: Connect Dev Notes: 16 May 2013
User Facing: Desktop Added a "Request split solution" option that gives the author of a forum post the ability to mark multiple comments as solutions to their problem. This feature also distributes the award points equally between the solution authors. Added code that emails the author of a solution when their comment is marked as such. Removed errant partner badges from posts made by ...
updated discussion 16 May 2013
MIXIT posted: FileConnect: needing an update?
Hi all, just a random question.  For say the past 4 or 5 years I've used Fileconnect and it hasn't changed much if at all in all that time.  One thing that has always been an issue for me as far back as I can remember is when I choose to use the Download Manager optioni for muliple file downloads.  Rarely, or maybe even never, has it ever finished more than one file in ...
discussion comment 15 May 2013
John Santana commented on: clarification about product
I believe that during the 36 months validity period of the product, you can get the software updates and also upgrades, including the Support Contract to diagnose and log a support call with Symantec. But when the period has ended, you can only download the AV definition only.
discussion comment 15 May 2013
John Santana commented on: clarification about product
I believe that during the 36 months validity period of the product, you can get the software updates and also upgrades, including the Support Contract to diagnose and log a support call with Symantec. But when the period has ended, you can only download the AV definition only.
updated discussion 17 May 2013
John Santana posted: Split Solution marking
So how does this new split solution calculates ? because normally the correct solution will be rewarded 35 points, so what happened when you split the answer into more than two people ? for example three different people posts ?
discussion comment 17 May 2013
venktesh commented on: Solutions not showing up correctly
Admin Thanks. This issue has been resolved but in article voting status is running as 0 vote but when i voteup it instant display as 19 votes. How it possible?  
discussion comment 16 May 2013
5347658@c.com commented on: I‘ d like to know MD5and sha1 about SymantecEncryptionDesktopWin64-10.3.0.exe
https://www4.symantec.com/Vrt/vrtcontroller
updated discussion 16 May 2013
MIXIT posted: FileConnect: needing an update?
Hi all, just a random question.  For say the past 4 or 5 years I've used Fileconnect and it hasn't changed much if at all in all that time.  One thing that has always been an issue for me as far back as I can remember is when I choose to use the Download Manager optioni for muliple file downloads.  Rarely, or maybe even never, has it ever finished more than one file in ...
discussion comment 15 May 2013
John Santana commented on: clarification about product
I believe that during the 36 months validity period of the product, you can get the software updates and also upgrades, including the Support Contract to diagnose and log a support call with Symantec. But when the period has ended, you can only download the AV definition only.
discussion comment 15 May 2013
CraigV commented on: -100.0 point
John: While Manish showed you an image, virus012 was correct with the information given (which Manish simply added in). As such. virus012 should be the 1 to get the solution to accurately reflect this. Pleaae change this... Thanks!
discussion comment 14 May 2013
WCDave commented on: Oracle pop up getting in my way.
I am having the same problem.  Running Win XP SP3, just purchased licenses of protection suite small business edition and looking to download install media.  Serial number is accepted on fileconnect and I get to a list of files to download.  I select the first one (Getting started guide, but the same result regardless of which file selected).  Next I click download selected ...
updated discussion 06 May 2013
nortonfan304 posted: SpyFader
I just finished loading NIS on a computer two days ago, and I wanted to open Norton to perform some maintainence, but it wouldn't open. After several attempts, I opened the task manager to see what was happening. Nothing was running in task manager, so I clicked the Norton Icon, and for just a second the word "SpyFader" appeared in the task manager and then went away. I tried it several ...
discussion comment 02 May 2013
LeslieMiller commented on: Notifications
Rob, We are working on a couple of different issues with notifications right now -- blank notifications and missing notification included. Please keep me updated if you see anything else that will help us isolate  the problem. I'll let yu know our progress.  
discussion comment 02 May 2013
LeslieMiller commented on: Notifications
Rob, We are working on a couple of different issues with notifications right now -- blank notifications and missing notification included. Please keep me updated if you see anything else that will help us isolate  the problem. I'll let yu know our progress.  
article comment 15 Apr 2013
dwillis2 commented on: Tech Exchange Presentation: Providing High Availability and Disaster Recovery for Complex Applications
Hi, An excellent article on disaster recovery some excellent points mentioned. Enjoyed the read.
updated article 29 Mar 2013
ohzone posted: How to Add an Image to a Connect Post
If you've ever tried to add an image to a post on Connect you know it can be frustrating if you are forced to muddle through on your own. This article is meant to guide you through the process and, hopefully, make it a little easier. If you've ever inserted an image into the body of a gmail message then this will look a little familiar to you. So settle in and follow along. If you find ...
updated article 21 Feb 2013
LeslieMiller posted: Community Managers Contact Information
Community Managers are employed by Symantec to moderate the communities within Symantec Connect. The managers review and publish all content, award points, and moderate the community forums. You can contact the community managers using the information below: Security Community Community Manager: Swathi Turlapaty Covering the following products: Brightmail Gateway Brightmail Message ...
article comment 04 Feb 2013
suni049 commented on: What are malware, viruses, Spyware, and cookies, and what differentiates them ?
Very Useful information...Thanks a lot
updated article 29 Jan 2013
Courtenay Enright CBCP CSSGB posted: How effective incident management retains market share
This paper discusses the need for business continuity practitioners to make incident management a focal element of their programme.  Particularly during the first few minutes and hours of a business disruption, an established incident management methodology is not only key to achieving a successful, coordinated recovery, but it can play an even more important role in maintaining ...
updated article 28 Sep 2012
LeslieMiller posted: Tech Exchange Presentation: Protecting Virtual Environments Efficiently and Effectively
Securing a virtual environment has traditionally come at the cost of performance or virtualization density.  Symantec and VMware have built integrations across Symantec Endpoint Protection and Symantec Critical System Protection to optimally secure virtual desktops and servers. Come to this session to learn how Symantec uses vShield endpoint to secure VDI and can protect the entire ...
updated article 14 Sep 2012
LeslieMiller posted: Tech Exchange Events: Keynote Presentation
View the Tech Exchange Keynote presentation.  
updated article 13 Sep 2012
LeslieMiller posted: Tech Exchange Presentation: How to Achieve Database Availability and Data Center Agility
In today’s increasingly complex datacenter environment, providing automated high availability and disaster recovery is a major challenge. If you have a manual recovery plan, your company's operations are in your hands when a outages occur. Can you afford prolonged, unplanned downtime while you figure out what went wrong and how to fix it?  Using highly automated procedures for ...
new article 07 Sep 2012
LeslieMiller posted: Tech Exchange Presentation: Modern Approaches to the Backup and Recovery of Virtual Machines
Attend this session to understand why virtual-only backup tools only give you half the picture and why a backup client in a VM is not optimized for business-critical applications. See why Symantec Backup Exec and NetBackup backup more VMs than anyone in the market by providing deep integration with both VMware and Hyper-V. Topics will include how to optimize backup performance, meet aggressive ...
new article 07 Sep 2012
LeslieMiller posted: Tech Exchange Presentation: Modern Approaches to the Backup and Recovery of Virtual Machines
Attend this session to understand why virtual-only backup tools only give you half the picture and why a backup client in a VM is not optimized for business-critical applications. See why Symantec Backup Exec and NetBackup backup more VMs than anyone in the market by providing deep integration with both VMware and Hyper-V. Topics will include how to optimize backup performance, meet aggressive ...
blog entry comment 17 May 2013
Jason Shaffer commented on: Minimizing our waste streams - Symantec's first global waste audit
This is great information and makes you think about additional ways to prevent needless waste.  It is so easy to get into a routine, particularly at work, of just disposing waste without thinking about ways to re-use or recycle items.  Also, I like the idea of breaking out the waste audit results by region.  It is fascinating how much more efficient the results were from the ...
blog entry comment 17 May 2013
Ashley Savageau commented on: Pedal to the Metal - National Bike Month
Anand, you did a great job organizing this year. I really enjoyed my ride into work!
updated blog entry 16 May 2013
Kevin M. posted: Connect Dev Notes: 16 May 2013
User Facing: Desktop Added a "Request split solution" option that gives the author of a forum post the ability to mark multiple comments as solutions to their problem. This feature also distributes the award points equally between the solution authors. Added code that emails the author of a solution when their comment is marked as such. Removed errant partner badges from posts made by ...
updated blog entry 14 May 2013
Symantec Analyst Relations posted: Norton Zone: the Beginning of Safe and Easy Sharing
This Blog was originally posted on In the Personal Cloud Last November, we announced the beta version of Norton Zone, a new cloud file sharing service that allows users to safely and easily share the content that matters most. Today, I’m very pleased to announce Norton Zone is out of beta – stronger, faster and easier to use than ever. Also beginning today, users in the United ...
updated blog entry 13 May 2013
Symantec Analyst Relations posted: News/Recent articles and whitepapers
Symantec Press Releases May 2013 05/07 Symantec Reports Record Revenue and Double Digit non-GAAP EPS Growth April 2013 04/18 Symantec Announces Global Strategic Partner Excellence Awards at Vision 04/15 Symantec Internet Security Threat Report Reveals Increase in Cyberespionage 04/03 Symantec Solutions Achieve Rigorous Foreign Government Certifications 04/02 Symantec to Webcast ...
new blog entry 13 May 2013
Robert Mol posted: Delivering on unmet and underserved needs
  Creating competitive advantage by realising customers’ unmet and under-served needs is the goal of any progressive business. But you cannot achieve that in any meaningful way, unless you have a strategy that turns those customers into long-term, loyal and committed ones. In other words, believers in the solutions you design and offer them. It is these principles that Symantec ...
new blog entry 09 May 2013
Danny Milrad posted: NASDAQ CIO Forum: Building a Solid and Reliable Business Continuity Plan
Last fall businesses across the Eastern Coast of the United States were heavily impacted by the devastating effect of Hurricane Sandy. For several of our customers the storm underscored the importance of establishing a defined business continuity process. While the safety of people is always the first priority, the impact of similar events on government services, corporations and small ...
new blog entry 09 May 2013
Thomas Holm posted: Symantec Sponsors UCLA Law's Second Annual Cyber Crime Moot Court Competition
Recent events have consistently demonstrated that cyber crimes present some of the most important and challenging issues our attorneys and legal system will have to confront now and in the future. For example, every second, 18 adults become a victim of cybercrime – that’s more than one and a half million cybercrime victims each day globally. This spring, I was thrilled to be a ...
new blog entry 07 May 2013
Linda Rosen posted: Supporting Strong Standards in California
We may not know who first said, “The definition of insanity is doing the same thing over and over again and expecting different results,” but we certainly understand the message!  Symantec, a member of Change the Equation,  is doing its part to help ensure that science, technology, engineering, and mathematics (STEM) learning in  elementary, middle and high schools ...
new blog entry 07 May 2013
Linda Rosen posted: Supporting Strong Standards in California
We may not know who first said, “The definition of insanity is doing the same thing over and over again and expecting different results,” but we certainly understand the message!  Symantec, a member of Change the Equation,  is doing its part to help ensure that science, technology, engineering, and mathematics (STEM) learning in  elementary, middle and high schools ...
new event 08 May 2013
Kimberley posted: NASDAQ OMX Closing Bell Ceremony
IT organizations need the right strategies, technologies and processes in place to ensure that their operations remain unaffected when disasters such as Sandy strike. On May 8, Symantec will sponsor the NASDAQ OMX Closing Bell Ceremony and as part of the event, will hold a CIO Forum focused on "Business Continuity in the Wake of Sandy." Register Today! http://bit.ly/10GAZOd
event comment 18 Apr 2013
John Cooperfield commented on: User Group Challenge VIII at Symantec Vision 2013
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new event 11 Apr 2013
Margaret Turano posted: Academic Medical Center Conference on Privacy and Security
Join colleagues from academic medical centers (AMCs), teaching hospitals and other large health enterprises for the 9th AMC Conference on Security and Privacy. The conference provides an excellent opportunity for security/privacy planners, officers, compliance staff and operational managers to learn how their peers are handling important privacy and security issues such as managing large ...
updated event 11 Apr 2013
Margaret Turano posted: 2013 Medical and Legal Summit
Protecting Patient Information from Technological Threats (session at 11:45am Saturday, April 13) J. Ryan Williams, Walter | Haverfield LLP, Moderator Ethan G. Leonard, MD, Associate Chief Medical Officer, Medical Director of Quality, UH Rainbow Babies & Children’s Hospital David Morgan, Supervisory Special Agent for Cyber Intrusion Investigations, Federal Bureau of ...
new event 11 Apr 2013
Margaret Turano posted: HIMSS Virtual Career Fair
David Finn, Symantec's Health IT Officer, will deliver the closing keynote at 6 PM CT -  "Meaninfgul Mentoring or Mentoring for Fun and Profit (Everybody's)    
new event 02 Nov 2012
Margaret Turano posted: Virginia HIMSS Annual Meeting
Visit Symantec Booth #1  at the Virginia HIMSS Annual Conference http://www.vahimss.org/annualconference/annualconference.html On 11/8 at 12:30 David Finn, Symantec's Health IT Officer, will present: HIPAA Security Risk Assessment   Despite the fact that the Security Risk Assessment was a legal requirement for Covered Entities in 2005, many have still not completed ...
new event 10 Oct 2012
Margaret Turano posted: HIMSS Summit of the Southeast
The HIMSS Summit of the Southeast is a two-day conference joining together the Arkansas, Alabama, Kentucky, Mississippi, South Carolina and Tennessee chapters of HIMSS, which allows healthcare IT professionals to discuss the state of the industry, as well as share thoughts and ideas on future technologies and endeavors.  Visit Symantec - booth #19, and learn more about how Symantec helps ...
new event 07 Oct 2012
Margaret Turano posted: CHC 2012 - Cerner User Conference
Visit Symantec Booth #112 at CHC! See How Symantec Protects the World's Patients and Information! Healthcare organizations today need to ensure that data is secure and available when an emergency occurs. Web browser vulnerabilities are on the rise, remote attacks against employee and critical business systems are becoming more prevalent. Come see how Cerner and Symantec are solving ...
new event 13 Sep 2012
dlw2012 posted: MobileCON 2012
See Symantec at MobileCON 2012 at the San Diego Convention Center, October 9-11 – Booth 1035. Expo Hall Hours Tuesday, October 9 – 4pm-6pm Wednesday, October 10 – 10:30am-5pm Thursday, October 11 – 10:30am-4pm Symantec Speaking Sessions October 9 – 9:30-10:30 am – Keynote - You’ve Got the Whole World in Your Hand (now how do you keep it safe?) by ...
new event 13 Sep 2012
dlw2012 posted: MobileCON 2012
See Symantec at MobileCON 2012 at the San Diego Convention Center, October 9-11 – Booth 1035. Expo Hall Hours Tuesday, October 9 – 4pm-6pm Wednesday, October 10 – 10:30am-5pm Thursday, October 11 – 10:30am-4pm Symantec Speaking Sessions October 9 – 9:30-10:30 am – Keynote - You’ve Got the Whole World in Your Hand (now how do you keep it safe?) by ...
video comment 13 May 2013
joeydp commented on: Introduction to Connect
Any updates on Backup Exex 2010 SP3 and 2012 SP2??
video comment 03 May 2013
mycarzs commented on: Symantec Connect Quick Tour
really video was not loading i think for slow internet connection.
video comment 01 May 2013
basyitbisi@yahoo.co.id commented on: Register for Symantec Connect
I want to get licenses scuryti 2013 norton internet active 1 year
updated video 16 Apr 2013
Eileen posted: Vision 2013 Man on the Street: Day One
Symantec's Man on the Street, Bob Bedore, gives a little insight to Vision 2013 in Las Vegas. It's one man with one camera providing a taste of this very anticipated event.
updated video 26 Mar 2013
Symantec Analyst Relations posted: Greg Day shares his impressions from Mobile World Congress
In this short video Greg Day, Security CTO EMEA, shares his impressions from Mobile World Congress 2013 in Barcelona. He talks about the trends in the connected world and the move from only securing a device to looking more closely at the applications and needs for business processes. Additionally, Greg highlights some of the key findings from Symantec's recent State of Mobility survey.
updated video 19 Mar 2013
Kimberley posted: Create A Poll
A 4 minute video that walks you through the process of creating a poll and associating it to a page.
updated video 29 Aug 2012
LeslieMiller posted: Create a Better Experience with Symantec Connect
How can Symantec Connect help provide you with a better experience with your Symantec products? Symantec Partner and Connect Trusted Advisor, Tony Sterling, shares his insights into why he uses Connect, how Connect helps him create a better experience for his customers, and how he believes Connect can help anyone get more out of their Symantec product purchase.  
updated video 01 Aug 2012
Symantec Analyst Relations posted: Video Blog: Greg Day, EMEA Security CTO for Symantec
In this three minute video, you will gain an introduction to Symantec’s new EMEA Security CTO, Greg Day and an insight into his role that will see him address some of the security challenges in the market. Over the coming weeks, Greg will continue his video blog allowing you to understand how Symantec’s Information Centric strategy enables the company to address what a valuable ...
video comment 06 Jul 2012
prakashdevadas commented on: Create Content Pages
Is it possible to have life support for Symantec Endpoint Protection during inital purchase itself, instead of one year validity.
video comment 06 Jul 2012
prakashdevadas commented on: Create Content Pages
Is it possible to have life support for Symantec Endpoint Protection during inital purchase itself, instead of one year validity.
idea comment 17 May 2013
K S Sharma commented on: Regarding Reward Category
Dear All, This is not a compaign, The things which is required to be created or change as per the time requirement as we all here are symantec connect community users and providing solution all over the world without limiting in region.Symantec employee should not consider us as different as we are also providing the support to symantec products and it ultimately benefits to symantec ...
new idea 30 Apr 2013
pkh posted: Separate the OS'es
When creating contents, users can choose to specify their operating systems (OS'es).  However, Windows 2003 and Windows 2008 are lumped together.  This is not helpful because these are two quite different OS'es and the solutions that are applicable for one may not be applicable for the other.  It would be better to separate out these two OS'es.  Ideally, there ...
updated idea 22 Apr 2013
mpope808 posted: Capability of notifying users when updates are made to existing cases
Hi, I would like to make a suggestion that users get notified via e-mail whenever an update is made to an open case.  This way users do not need to stay logged into the Symantec Customer Portal.  It gets timed out so users constantly have to log back in to check for status updates.   Thank you, Melissa Popejoy
updated idea 22 Apr 2013
jeremylacey posted: Full Version listing in file connect
When browsing file connect, I would like to see the full version number instead of 12.1.2 but rather 12.1.2015.2015 for example.
idea comment 19 Apr 2013
LucSkywalker1957 commented on: Known bugs list & status
I think the certified folks should have a path to collaborate with the development teams to improve the product. I've used other backup products in other companies at my previous jobs and can tell you that Netbackup is by far the more superior product for enterprise level backups. Period.
idea comment 04 Apr 2013
LeslieMiller commented on: Display warning when user marks second solution
Interesting Marianne. I hadn't actually considered this use case. We have something in the development cycle that will address this situation--albeit differently. I'm going to check to see if we need to enhance the request. Thanks!
updated idea 27 Mar 2013
SDUser posted: Storing KB Articles by categories to limit permissions.
I had created a category in KnowledgeBase called IT Only.  In there I was placing articles that only IT professionals should see.  However, I found that when I searched for an article as a regular user, the items that were included in the IT only Category were also displaying in the results.  I understand the search results do not use the category to filter out items that should ...
idea comment 27 Mar 2013
joealbergo commented on: Forwarding PMs without including the original message recipient
This CraigV user is the MAN! 
idea comment 26 Mar 2013
Kevin M. commented on: Unable to add an image to a post
pkh: I'm not exactly sure what IMCE stands for but I do know it is related to the TinyMCE rich-text editor. According to Wikipedia, the "MCE" in TinyMCE stands for "Moxiecode Content Editor" so, I guess that solves part of the puzzle. Kevin
idea comment 26 Mar 2013
Kevin M. commented on: Unable to add an image to a post
pkh: I'm not exactly sure what IMCE stands for but I do know it is related to the TinyMCE rich-text editor. According to Wikipedia, the "MCE" in TinyMCE stands for "Moxiecode Content Editor" so, I guess that solves part of the puzzle. Kevin
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