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updated discussion 18 May 2013
Hi,   Can an admin please check out Connect...I've seen some forum topics that show as solved not indicate the post that was the solution. Can't share a screenshot, but clicking the show solution button takes you to the correct post, which looks like any other normal post (ie. no green border around it). Thanks!   Craig
updated discussion 18 May 2013
Forums stopped showing updates about 6 hours ago. See screenshot of NetBackup forum. I have replied to 3 posts in the last hour.  
updated discussion 17 May 2013
So how does this new split solution calculates ? because normally the correct solution will be rewarded 35 points, so what happened when you split the answer into more than two people ? for example three different people posts ?
updated discussion 16 May 2013
Hi all, just a random question.  For say the past 4 or 5 years I've used Fileconnect and it hasn't changed much if at all in all that time.  One thing that has always been an issue for me as far back as I can remember is when I choose to use the Download Manager optioni for muliple file downloads.  Rarely, or maybe even never, has it ever finished more than one file in ...
updated discussion 16 May 2013
Hi all, just a random question.  For say the past 4 or 5 years I've used Fileconnect and it hasn't changed much if at all in all that time.  One thing that has always been an issue for me as far back as I can remember is when I choose to use the Download Manager optioni for muliple file downloads.  Rarely, or maybe even never, has it ever finished more than one file in ...
updated discussion 18 May 2013
Hi,   Can an admin please check out Connect...I've seen some forum topics that show as solved not indicate the post that was the solution. Can't share a screenshot, but clicking the show solution button takes you to the correct post, which looks like any other normal post (ie. no green border around it). Thanks!   Craig
updated discussion 18 May 2013
Forums stopped showing updates about 6 hours ago. See screenshot of NetBackup forum. I have replied to 3 posts in the last hour.  
updated discussion 17 May 2013
So how does this new split solution calculates ? because normally the correct solution will be rewarded 35 points, so what happened when you split the answer into more than two people ? for example three different people posts ?
updated discussion 16 May 2013
Hi all, just a random question.  For say the past 4 or 5 years I've used Fileconnect and it hasn't changed much if at all in all that time.  One thing that has always been an issue for me as far back as I can remember is when I choose to use the Download Manager optioni for muliple file downloads.  Rarely, or maybe even never, has it ever finished more than one file in ...
updated discussion 06 May 2013
I just finished loading NIS on a computer two days ago, and I wanted to open Norton to perform some maintainence, but it wouldn't open. After several attempts, I opened the task manager to see what was happening. Nothing was running in task manager, so I clicked the Norton Icon, and for just a second the word "SpyFader" appeared in the task manager and then went away. I tried it several ...
updated discussion 06 May 2013
I just finished loading NIS on a computer two days ago, and I wanted to open Norton to perform some maintainence, but it wouldn't open. After several attempts, I opened the task manager to see what was happening. Nothing was running in task manager, so I clicked the Norton Icon, and for just a second the word "SpyFader" appeared in the task manager and then went away. I tried it several ...
updated article 29 Mar 2013
If you've ever tried to add an image to a post on Connect you know it can be frustrating if you are forced to muddle through on your own. This article is meant to guide you through the process and, hopefully, make it a little easier. If you've ever inserted an image into the body of a gmail message then this will look a little familiar to you. So settle in and follow along. If you find ...
updated article 21 Feb 2013
Community Managers are employed by Symantec to moderate the communities within Symantec Connect. The managers review and publish all content, award points, and moderate the community forums. You can contact the community managers using the information below: Security Community Community Manager: Swathi Turlapaty Covering the following products: Brightmail Gateway Brightmail Message ...
updated article 29 Jan 2013
This paper discusses the need for business continuity practitioners to make incident management a focal element of their programme.  Particularly during the first few minutes and hours of a business disruption, an established incident management methodology is not only key to achieving a successful, coordinated recovery, but it can play an even more important role in maintaining ...
updated article 28 Sep 2012
Securing a virtual environment has traditionally come at the cost of performance or virtualization density.  Symantec and VMware have built integrations across Symantec Endpoint Protection and Symantec Critical System Protection to optimally secure virtual desktops and servers. Come to this session to learn how Symantec uses vShield endpoint to secure VDI and can protect the entire ...
updated article 14 Sep 2012
View the Tech Exchange Keynote presentation.  
updated article 13 Sep 2012
In today’s increasingly complex datacenter environment, providing automated high availability and disaster recovery is a major challenge. If you have a manual recovery plan, your company's operations are in your hands when a outages occur. Can you afford prolonged, unplanned downtime while you figure out what went wrong and how to fix it?  Using highly automated procedures for ...
new article 07 Sep 2012
Attend this session to understand why virtual-only backup tools only give you half the picture and why a backup client in a VM is not optimized for business-critical applications. See why Symantec Backup Exec and NetBackup backup more VMs than anyone in the market by providing deep integration with both VMware and Hyper-V. Topics will include how to optimize backup performance, meet aggressive ...
new article 07 Sep 2012
Attend this session to understand why virtual-only backup tools only give you half the picture and why a backup client in a VM is not optimized for business-critical applications. See why Symantec Backup Exec and NetBackup backup more VMs than anyone in the market by providing deep integration with both VMware and Hyper-V. Topics will include how to optimize backup performance, meet aggressive ...
updated blog entry 14 May 2013
This Blog was originally posted on In the Personal Cloud Last November, we announced the beta version of Norton Zone, a new cloud file sharing service that allows users to safely and easily share the content that matters most. Today, I’m very pleased to announce Norton Zone is out of beta – stronger, faster and easier to use than ever. Also beginning today, users in the United ...
updated blog entry 13 May 2013
Symantec Press Releases May 2013 05/07 Symantec Reports Record Revenue and Double Digit non-GAAP EPS Growth April 2013 04/18 Symantec Announces Global Strategic Partner Excellence Awards at Vision 04/15 Symantec Internet Security Threat Report Reveals Increase in Cyberespionage 04/03 Symantec Solutions Achieve Rigorous Foreign Government Certifications 04/02 Symantec to Webcast ...
new blog entry 13 May 2013
  Creating competitive advantage by realising customers’ unmet and under-served needs is the goal of any progressive business. But you cannot achieve that in any meaningful way, unless you have a strategy that turns those customers into long-term, loyal and committed ones. In other words, believers in the solutions you design and offer them. It is these principles that Symantec ...
new blog entry 09 May 2013
Last fall businesses across the Eastern Coast of the United States were heavily impacted by the devastating effect of Hurricane Sandy. For several of our customers the storm underscored the importance of establishing a defined business continuity process. While the safety of people is always the first priority, the impact of similar events on government services, corporations and small ...
new blog entry 09 May 2013
Recent events have consistently demonstrated that cyber crimes present some of the most important and challenging issues our attorneys and legal system will have to confront now and in the future. For example, every second, 18 adults become a victim of cybercrime – that’s more than one and a half million cybercrime victims each day globally. This spring, I was thrilled to be a ...
new blog entry 09 May 2013
Recent events have consistently demonstrated that cyber crimes present some of the most important and challenging issues our attorneys and legal system will have to confront now and in the future. For example, every second, 18 adults become a victim of cybercrime – that’s more than one and a half million cybercrime victims each day globally. This spring, I was thrilled to be a ...
new event 08 May 2013
IT organizations need the right strategies, technologies and processes in place to ensure that their operations remain unaffected when disasters such as Sandy strike. On May 8, Symantec will sponsor the NASDAQ OMX Closing Bell Ceremony and as part of the event, will hold a CIO Forum focused on "Business Continuity in the Wake of Sandy." Register Today! http://bit.ly/10GAZOd
new event 11 Apr 2013
Join colleagues from academic medical centers (AMCs), teaching hospitals and other large health enterprises for the 9th AMC Conference on Security and Privacy. The conference provides an excellent opportunity for security/privacy planners, officers, compliance staff and operational managers to learn how their peers are handling important privacy and security issues such as managing large ...
updated event 11 Apr 2013
Protecting Patient Information from Technological Threats (session at 11:45am Saturday, April 13) J. Ryan Williams, Walter | Haverfield LLP, Moderator Ethan G. Leonard, MD, Associate Chief Medical Officer, Medical Director of Quality, UH Rainbow Babies & Children’s Hospital David Morgan, Supervisory Special Agent for Cyber Intrusion Investigations, Federal Bureau of ...
new event 11 Apr 2013
David Finn, Symantec's Health IT Officer, will deliver the closing keynote at 6 PM CT -  "Meaninfgul Mentoring or Mentoring for Fun and Profit (Everybody's)    
new event 02 Nov 2012
Visit Symantec Booth #1  at the Virginia HIMSS Annual Conference http://www.vahimss.org/annualconference/annualconference.html On 11/8 at 12:30 David Finn, Symantec's Health IT Officer, will present: HIPAA Security Risk Assessment   Despite the fact that the Security Risk Assessment was a legal requirement for Covered Entities in 2005, many have still not completed ...
new event 10 Oct 2012
The HIMSS Summit of the Southeast is a two-day conference joining together the Arkansas, Alabama, Kentucky, Mississippi, South Carolina and Tennessee chapters of HIMSS, which allows healthcare IT professionals to discuss the state of the industry, as well as share thoughts and ideas on future technologies and endeavors.  Visit Symantec - booth #19, and learn more about how Symantec helps ...
new event 07 Oct 2012
Visit Symantec Booth #112 at CHC! See How Symantec Protects the World's Patients and Information! Healthcare organizations today need to ensure that data is secure and available when an emergency occurs. Web browser vulnerabilities are on the rise, remote attacks against employee and critical business systems are becoming more prevalent. Come see how Cerner and Symantec are solving ...
new event 13 Sep 2012
See Symantec at MobileCON 2012 at the San Diego Convention Center, October 9-11 – Booth 1035. Expo Hall Hours Tuesday, October 9 – 4pm-6pm Wednesday, October 10 – 10:30am-5pm Thursday, October 11 – 10:30am-4pm Symantec Speaking Sessions October 9 – 9:30-10:30 am – Keynote - You’ve Got the Whole World in Your Hand (now how do you keep it safe?) by ...
new event 13 Sep 2012
See Symantec at MobileCON 2012 at the San Diego Convention Center, October 9-11 – Booth 1035. Expo Hall Hours Tuesday, October 9 – 4pm-6pm Wednesday, October 10 – 10:30am-5pm Thursday, October 11 – 10:30am-4pm Symantec Speaking Sessions October 9 – 9:30-10:30 am – Keynote - You’ve Got the Whole World in Your Hand (now how do you keep it safe?) by ...
updated video 16 Apr 2013
Symantec's Man on the Street, Bob Bedore, gives a little insight to Vision 2013 in Las Vegas. It's one man with one camera providing a taste of this very anticipated event.
updated video 26 Mar 2013
In this short video Greg Day, Security CTO EMEA, shares his impressions from Mobile World Congress 2013 in Barcelona. He talks about the trends in the connected world and the move from only securing a device to looking more closely at the applications and needs for business processes. Additionally, Greg highlights some of the key findings from Symantec's recent State of Mobility survey.
updated video 19 Mar 2013
A 4 minute video that walks you through the process of creating a poll and associating it to a page.
updated video 29 Aug 2012
How can Symantec Connect help provide you with a better experience with your Symantec products? Symantec Partner and Connect Trusted Advisor, Tony Sterling, shares his insights into why he uses Connect, how Connect helps him create a better experience for his customers, and how he believes Connect can help anyone get more out of their Symantec product purchase.  
updated video 01 Aug 2012
In this three minute video, you will gain an introduction to Symantec’s new EMEA Security CTO, Greg Day and an insight into his role that will see him address some of the security challenges in the market. Over the coming weeks, Greg will continue his video blog allowing you to understand how Symantec’s Information Centric strategy enables the company to address what a valuable ...
new idea 30 Apr 2013
When creating contents, users can choose to specify their operating systems (OS'es).  However, Windows 2003 and Windows 2008 are lumped together.  This is not helpful because these are two quite different OS'es and the solutions that are applicable for one may not be applicable for the other.  It would be better to separate out these two OS'es.  Ideally, there ...
updated idea 22 Apr 2013
Hi, I would like to make a suggestion that users get notified via e-mail whenever an update is made to an open case.  This way users do not need to stay logged into the Symantec Customer Portal.  It gets timed out so users constantly have to log back in to check for status updates.   Thank you, Melissa Popejoy
updated idea 22 Apr 2013
When browsing file connect, I would like to see the full version number instead of 12.1.2 but rather 12.1.2015.2015 for example.
updated idea 27 Mar 2013
I had created a category in KnowledgeBase called IT Only.  In there I was placing articles that only IT professionals should see.  However, I found that when I searched for an article as a regular user, the items that were included in the IT only Category were also displaying in the results.  I understand the search results do not use the category to filter out items that should ...