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Suggested July 10, 2009 10:47AM by CRZ

I know I've been on about this for months, but apparently I need to ask again here so that it can get tracked. And possibly ignored again. We shall see. Please, please, PLEASE either give us a configurable option to change the display of dates on Connect, OR just go ahead and change the display of all dates displayed on Connect from the relative "6 weeks 7 hours ago" stuff someone must have been very proud of coding to the plain old "May 29, ...

6 Comments (last comment 5 days 4 hours ago)

Suggested November 19, 2009 11:43AM by Naor Penso

Hi, It could be a good idea to be able to convert symantec points with symantec products. I know that I would love to convert my points for Norton Internet Security 2010 It could also save Symantec money because a license doesn't cost to Symantec like Amazon money costs ;) Naor Penso

1 Comments (last comment 1 day 5 hours ago)

Suggested September 7, 2009 12:49PM by Vikram Kumar-SA...

Earlier in STN we knew who all are online/Logged in right now.Even in Connect there should be option where we can see who all are logged in right now. People tend to wait for reply from someone whereas the other person might have logged out due diffrent timezone (must have gone to sleep ).. If not a glowing bulb next to the name then atleast the way we used to have long back in STN in the Overview page.

4 Comments (last comment 1 week 1 day ago)

Status:

In Review

185

Suggested June 11, 2009 12:21AM by pbogu

It would be nice to have a list of known and confirmed bugs that Symantec support knows with a plan to fix it and maybe voting system (like in ideas) that we may vote what should be fixed first. With a bug there should be also ETA for a fix (in what release it will be fixed). Sometimes there is a known problem and even whitepapers available but only for internal use and it would be handy to be able to seek and reference something when calling support (obviously I'm not expecting that some ...

21 Comments (last comment 5 weeks 3 days ago)

Status:

In Review

Suggested October 26, 2009 4:55AM by mister paul

Here is a reward that Symantec could offer for basicly no cost, that I for one would really appreciate: Symantec licenses for my own computers at home. Everyone contributing to Symantec Connect is a professional supporting Symantec products. Pretty safe bet we all have computers at home - probably most of us have multilple ones. I bet I'm not the only one running VMWare, VirtualBox, or another virtualization tool to build out virtual machines for different uses. Any time I ...

3 Comments (last comment 3 weeks 4 days ago)

Status:

In Review

Suggested September 24, 2009 8:12AM by Trevor_Jackson

How about someone developing a iPhone and Blackberry App for access to and updating of this forum.....that would be awesome, problem solving and rewards points on the move!!

1 Comments (last comment 7 weeks 4 days ago)

Status:

Reviewed

Suggested September 23, 2009 5:42AM by MichelZ

I'd like to see the "Pie" replaced with a Beer Mug. Would be really nice. I know that you've stopped taking me serious long time ago... :) :) Hope that cheers up somebody's day. /Michel

6 Comments (last comment 8 weeks 1 day ago)

Status:

In Review

Suggested September 2, 2009 7:44AM by Aniket Amdekar

I really appreciated the integration of the solved threads in the search results of our online knowledgebase [ http://www.symantec.com/business/support/overview.... ]. It would be perfect if we can integrate the Videos and Articles on forums with the knowledgebase. So if a user searches for a keyword, thats missing from the knowledgebase, we have other resources to look for. Cheers, Aniket

No comments yet.

Status:

Reviewed

Suggested August 31, 2009 1:34AM by pkh

Right now, on Connect, you can page through the pages, but you cannot skip or easily navigate to another page. For example, you start with the posts 1 - 20 on the page and 21 - 40 on the next page and so on. When you are on the page with posts 81 - 100, you cannot go to the page with posts 1 - 20 easily. You got to page back page by page. It would be good to list the pages at the bottom of the page so that the user can go easily to a particular page. ...

No comments yet.

Status:

In Review

Suggested August 28, 2009 10:20AM by Acretian

Just a Thought it will be a lot easier if we have a bookmark option along with our Symantec Connect user account. We can bookmark Symantec Connect URLs and view the same by logging in to our account. I'm not sure whether we already have this option !!!

1 Comments (last comment 11 weeks 2 days ago)

Status:

Partially Implemented

Suggested August 27, 2009 7:54AM by pcalver

I would love to see an iPhone app for the connect web site. It is hard to browse through Safari.

4 Comments (last comment 1 day 5 hours ago)

Suggested August 18, 2009 7:16AM by Luca Bertolani

Hi, I think would be nice on Symantec Connect Forums and Ideas to have a chek just after writing the "Title" , if somebody else already wrote the same idea, to avoid creation of duplicates. This is done in forums like "Stack-Overflow" (see: http://stackoverflow.com/questions/ask) See screenshot below:

6 Comments (last comment 11 weeks 4 days ago)

Status:

In Review

Suggested June 22, 2009 11:41AM by Sheena K.

I had an instance where I had posted an issue on the forum asking for guidance to an issue. After months of no response I was able to come up with a possible solution. Another user confirmed my theory and added a little more information. We were both correct however only one was allowed to redeem the "solution" points. I think that his might be true for others. It would be nice to allow both people to receive the points or even to split them in half. Thanks, Sheena K.

5 Comments (last comment 20 weeks 1 day ago)

Suggested November 11, 2009 7:39AM by Karthikeyan Sundaram

Like Forums,Articles,Blogs - create a New tab named as "New from Symantec" In that users should be able to get the informations of new releases in Symantec and their features,issues,place to get beta.

3 Comments (last comment 1 week 18 hours ago)

Status:

Reviewed

0 votes

Suggested October 28, 2009 8:06AM by DuckHunter

Here are a few suggestions for the Symantec Licensing Portal The ability to add a Certificate number to pull in all the licenses on that Certificate instead of adding each Serial Number. When drilling down to the details of the license, you don’t know when it will expire. We have to go back to the original email or paper certificates to verify when we have to renew or rely on the Symantec Licensing Renewal emails. At the portal you could prompt the user that their licenses for XYZ ...

No comments yet.

Suggested October 22, 2009 3:47PM by BWMerlin

I would like to suggest the ability to recive email notification when a new post is made to forum topics, blogs and articles etc without having to post in those threads, blogs or articles. I think this ability would be great because sometimes you want to be informed of new posts without having to contribute to the forum thread, blog or acticle or subscripting to multible rss feeds.

1 Comments (last comment 3 weeks 4 days ago)

Status:

Already Offered

0 votes

Suggested October 19, 2009 12:40AM by pkh

Recently, I logged a case using the Mysupport website. It took 1 hr 40 mins before my support entitlement was verified and the case forwarded. If the intention is to get people to log their cases using the Mysupport website, then this long lag between case creation and case approval should be drastically shortened or eliminated. Otherwise, people will continue to call tech support as the approval process is negligible once you are connected to the person logging cases.

No comments yet.

0 votes

Suggested October 19, 2009 12:33AM by pkh

When I look up my cases on the Mysupport website, I noticed that the time is wrong. Although the timings are listed as GMT, they are actually GMT-7. This should be corrected. Also, it would be good to have a facilty to define a timezone for each user and then translate the case timings to the user's local time.

No comments yet.

Suggested October 17, 2009 1:21PM by Nourbakhsh

As we know, if we try to use Remote Installation in SEPM Admins Part & during the Installation, Some errors accure, how we can't find why that error comes & how to trace it for solve the Problem. It sems that, there is a missing part in SEPM Console that can help Admins, for Tracing the Errors in Remote Installation Procedure & Just we will see a Common error that show us the Installation Procedure was Unsuccessfull & didn't give us any more ...

No comments yet.

Suggested October 13, 2009 8:26AM by Vikram Kumar-SA...

When using the SEARCH options from inside the forum there should be a filter for Solved threads. As there are filters for TYPE, PRODUCT, TOPIC, COMMUNITY AND AUTHOR. So there should also be a filter for Solved threads.

1 Comments (last comment 5 weeks 2 days ago)

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