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Suggested September 21, 2009 6:52AM by rjrumfelt

Recently in the Netbackup forum, someone had created a thread, and once everyone had given their ideas and tried to answer the question the creator posed, the creator went through and deleted all of their posts regarding his/her question. Now the thread is completely useless, as no one can tell what the question was. I feel like the Netbackup forum is a great place to learn new information about Netbackup. When someone goes back and ...

4 Comments (last comment 5 weeks 5 days ago)

Status:

In Review

Suggested September 19, 2009 3:33AM by MichelZ

We should be able to filter our own posts, and especially filter on "unanswered" ones with no solution. This way, people may be encouraged to mark more of their posts as answered...

1 Comments (last comment 21 hours 33 min ago)

Status:

Reviewed

Suggested September 19, 2009 3:15AM by MichelZ

I'd like to see a "survey" type of forum discussion. Where the main purpose is to click on one of some default provided answers. With some graphics showing how much the answers were clicked. Cheers

5 Comments (last comment 9 weeks 1 day ago)

Status:

In Review

Suggested September 18, 2009 3:01AM by MichelZ

I like the "ideas" section, however, it seem to not gain too much attention. You should maybe feature some random ideas on the right sidebar for the user to click on. (In context of the forum/product the user is in) Cheers Michel

2 Comments (last comment 9 weeks 4 days ago)

Status:

In Review

Suggested September 17, 2009 1:04AM by pkh

I would like to suggest the following 1) After I click on the Order Now for a reward redemption, give me a confirmation dialog, in case I click the link accidentally. 2) Between the time I requested for the reward and the time it is approved, allow me a mean to cancel the redemption.

1 Comments (last comment 9 weeks 3 days ago)

Status:

In Review

Suggested September 14, 2009 7:22AM by Aniket Amdekar

A lot of times we see that there are discussions which get a lot of responses. So when you get an update that someone posted a new Response to that discussion you open the link. If the response is the last its good, but if someone posts a Reply to a comment in the middle of the third page, then you have to spend a lot of time to search for that comment. having a button near the Title of the discussion will definitely make our lives simpler. Aniket

1 Comments (last comment 9 weeks 5 days ago)

Suggested September 13, 2009 7:32PM by JRV

Prelude Initially, I wrote this about Backup Exec, because that's where I ran into this problem. I'm also a SAV & SEP veteran but don't recall seeing this heinous language in their KB articles. So maybe it's a Veritas thing. But, whatever... ...then it occurred to me that while BE may (or may not) be the only Symantec enterprise product to which the symptom applies, the cure is universal. Because it bridges a huge gap between the goals of Symantec Sales, Support, ...

15 Comments (last comment 8 weeks 14 hours ago)

Suggested September 8, 2009 5:06AM by gbaridon

Hi, Andy Welburn has suggested (encourage) me to create a new Idea about a new button on Forums (Mark as NO Solution). Now I'm doing it. What do you think?. For Symantec Support look on forums for any matters mark as NO Solution will give them a different point of view then if they have no the solution (very unlikely because Symantec always give a solution) they willl give a better support and can improve faster in its products and stright to the ...

11 Comments (last comment 10 weeks 5 days ago)

Status:

Reviewed

0 votes

Suggested September 7, 2009 10:12PM by Acretian

How about have a quick notes option in Symantec Connect

1 Comments (last comment 11 weeks 5 hours ago)

Status:

Reviewed

Suggested September 2, 2009 7:44AM by Aniket Amdekar

I really appreciated the integration of the solved threads in the search results of our online knowledgebase [ http://www.symantec.com/business/support/overview.... ]. It would be perfect if we can integrate the Videos and Articles on forums with the knowledgebase. So if a user searches for a keyword, thats missing from the knowledgebase, we have other resources to look for. Cheers, Aniket

No comments yet.

Status:

Reviewed

Suggested September 1, 2009 3:50PM by Pikoshi

While there is a way to mark the main forum post as offensive in the forums, how about a way to mark replys as offensive. Example: A user creates a thread and someone replys making fun of the person asking for help. It would be nice to be able to mark the reply as offensive and possibly if enough people mark it as offensive, the post would be deleted.

9 Comments (last comment 8 weeks 4 days ago)

Status:

Implemented

Suggested September 1, 2009 3:55AM by quebek

Hello Is there a chance to have a button on each forum we are viewing to mark all posts as read?? After a long break once I return I am having a lot of these 'dots' on lef hand side near each post. I would like to mark all posts as read, to somehow start from scratch.

No comments yet.

Status:

Reviewed

Suggested September 1, 2009 12:54AM by Pascal.KOTTE

As the 2 products are really different, I suggest you create a separate product "marker" name for SD7, from "helpdesk", as it is currently the case inside KB.Altiris.com ! You have time, the launch is only: end this week... 2 & 1/2 a year I am waiting for that !!! Thanks & best regards.

1 Comments (last comment 11 weeks 6 days ago)

Status:

Implemented

Suggested August 31, 2009 7:05AM by riva11

I don't see any navigation buttons or similar ( for example : Pag 1 2 3 ... last ) to navigate through blogs, articles, ideas, etc. There is a filter in " My Workspace" that help to order the different posts but it's hard to go to other pages than the first. You will see only the first Articles or Blog page.... Please add it so we will use better this section. Regards, Paolo

1 Comments (last comment 3 weeks 2 days ago)

Status:

In Review

-1

Suggested August 30, 2009 5:40AM by Acretian

What about having some sort of Security characters identification systems while creating discussion threads. There are sites which has this system even while adding comments. We already have this while submitting files, y don we have this incorporated with Symantec Connect appropriately.

2 Comments (last comment 12 weeks 2 days ago)

0 votes

Suggested August 30, 2009 1:09AM by Acretian

Just a thought, i'm not sure whether its already works that way or not I think it would be easy to also have search option to search enterprise knowledge base from symantec connect Kind of one place for all issues i.e., both discussions and knowledge base

No comments yet.

Suggested August 27, 2009 7:54AM by pcalver

I would love to see an iPhone app for the connect web site. It is hard to browse through Safari.

4 Comments (last comment 4 days 19 hours ago)

Suggested August 25, 2009 1:55PM by Jacob Bancroft

In the idea submission and filtering there should be a topic for "Fixes" or "Bugs/Fixes" to help find and monitor known issues like http://seer.entsupport.symantec.com/docs/286750.htm

2 Comments (last comment 12 weeks 1 day ago)

Status:

In Review

-3

Suggested August 23, 2009 11:10PM by Happytohelp

Hi I was wondering if we can have the Point detail on the home tab itself.

10 Comments (last comment 12 weeks 6 days ago)

Status:

Reviewed

Suggested August 21, 2009 8:25AM by SteveMcK

We need support for ZIPX files for the AV for NetApp Filers. I've put Endpoint (AV) in the list of products below, since I don't see the NetApp AV product listed! Thanks, Steve

1 Comments (last comment 13 weeks 4 days ago)

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