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After installing BESRM management control 8.5 on 2000 machines and over a period of time, memory usage goes up for vprosvc.exe

Created: 22 Jan 2011 | Updated: 09 May 2011
David F's picture
David F Symantec Employee Technical Support Accredited
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Product(s): Symantec System Recovery (formerly Backup Exec System Recovery) - BESR 8.x, Symantec System Recovery (formerly Backup Exec System Recovery)
Severity: Non-data threatening / major functionality
Status: Public fix available
Tech Note: More Information

 

Installed BESR 8.51 and then installed BESRM management control 8.51 on 
several 2000 servers. After a few days/weeks, memory usage continually grows 
until vprosvc needs to be shut down on the client systems.

A supported hotfix has been made available for this issue. Please contact Symantec Technical Support to obtain this fix. This hotfix has not yet gone through any extensive Q&A testing. Consequently, if you are not adversely affected by this problem and have a satisfactory temporary workaround in place, we recommend that you wait for the public release of this hotfix
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