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Backup Exec fails to install updates manually or with Live Update. Error Failed to configure SQL instance to allow updates

Created: 08 Aug 2011 • Updated: 07 Sep 2011 | 1 comment
Steve Y's picture
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Me Too!I have the same issue
Product(s): Backup Exec, Backup Exec - 2010
Severity: Minor functionality
Status: Under construction
Tech Note: More Information

When attempting to install or apply hot fixes with Live Update the patch fails to install and Live Update return error code LU1812.   Any Attempt to apply a hotfix manually will roll back and report an error in the install log  that it Failed to configure SQL instance to allow updates.

NOTE: Customers are incouraged to contact Symantec Technical Support to further toubleshoot this issue.

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Simon_Pert1974's picture

Hi,

I had similar issue, certainly with live update.

I ran Backup Exec with elevated priviliges and then run the live update from within the home menu and this then worked.

Best wishes

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